Child pages
  • Single Touch Payroll error SBR.GEN.AUTH.006


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting. 

If you haven't notified the ATO...

Phone the ATO on 1300 852 232 or use Access Manager to notify the ATO of a hosted SBR software service.

Follow the prompts and provide your unique Software ID and MYOB details when requested.

How do I get my Software ID (SID) and MYOB details once I've closed the STP setup?

How do I get my Software ID (SID) and MYOB details once I've closed the STP setup?

If you need to get your Software ID outside the connect to ATO process, you can get it by:

  1. Go to the Payroll command centre, click Payroll Reporting.
  2. Click Payroll Reporting Centre, then ATO settings.
  3. Note down your Software ID and contact the ATO (see above).

 

If you have notified the ATO...

Check ATO settings and update Single Touch Payroll details if necessary.

To check ATO settings
  1. Go to the Payroll command centre and click Payroll reporting.
  2. Click Payroll Reporting Centre.
  3. If prompted, sign in with your MYOB account details.
  4. Click the ATO settings tab.
  5. Check the ABN.
  6. If the ABN is incorrect click STP settings.