Child pages
  • View payroll reports for Single Touch Payroll


 

 

You can view the basic details of reports you've sent to the ATO as part of Single Touch Payroll reporting in the Payroll Reporting Centre.

From the Payroll Reporting Centre you can:

  • View Single Touch Payroll reports, per pay run.
  • Send payroll reports that have failed.
  • View errors that are preventing the report being accepted by the ATO.

 

To view payroll reports
  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Payroll Reporting Centre.

Reports are listed with basic information and their status

If you have set up Single Touch Payroll reporting, done a pay run, and there are no reports in the reporting centre see our topic Where are my Single Touch Payroll reports?

 

Report statuses

StateDescriptionHow to fix
Sending

The report has not arrived at the ATO for one of these reasons:

  • It's just been sent from MYOB and is in transit to the ATO.

Nothing to fix - reports will sit in Sending until the ATO receives them. This can take up to 72 hours during peak periods.

Not sent

The report has not arrived at the ATO for one of these reasons:

  • The declaration hasn't been agreed to.
  • The person who processed the pay has not gone through the connect to ATO steps and added themselves as a declarer.

If you haven't added yourself as a declarer:

  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click Connect to ATO.
  3. Follow the prompts to add your details.

 If you clicked "Cancel" at the declaration:

Accepted

Report has been sent to and accepted by the ATO with no errors.All good!
RejectedThe report has been sent to, but rejected by the ATO. Rejected reports will have a reason for the rejection, and what needs to be fixed for it to be accepted.

Fix and resend rejected reports

Accepted with errorsReport has been sent to and accepted by the ATO, however there are some things that you'll need to fix before the next pay run.
  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click the ellipses button of the report, and choose View report detail.
  3. The information you need to check and update is listed in the report. Fix all items before your next pay run.