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  • Paying super


 

 

When it's time to pay super contributions, you can use the Pay superannuation page to download a file containing all of the contribution data.You'll then be able to submit this file to MYOB's super portal and make the contribution payments.

You won't be able to use the Pay superannuation page until you've set up all the required information and signed up to use MYOB's super portal. See Set up Pay superannuation.

1. Download a super contribution file

1. Download a super contribution file

  1. On the Pay superannuation page, choose the dates you want to pay super contributions for. 
  2. Click to select each employee and pay run you want to include in the payment.
  3. Click Pay super.
  4. In the popup window, click Download super file.
    The file is downloaded. Take note of where the file is saved on your computer, as you'll need to know this when you upload it to MYOB's super portal.

    Don't open the downloaded file as this will interfere with the file format.

2. Pay super through MYOB's super portal

2. Pay super through MYOB's super portal

Once you've downloaded your super contribution file from MYOB Essentials, you can upload it to MYOB's super portal.

You'll see the option to go to the super portal after you've clicked Pay Super on the Pay Superannuation page. For more details see MYOB's super portal help.

Note that any payments you make through MYOB's super portal won't be automatically recorded in MYOB Essentials. For details on how to do this, see Recording super payments made through MYOB's super portal.

  FAQs


What if a super contribution has been returned because of incorrect details?

What if a super contribution has been returned because of incorrect details?

If a super contribution was returned because of incorrect employee or super fund details, correct these details in MYOB Essentials. You might need to confirm some details with the employee or their superannuation fund. See Set up employees for paying super for help updating these details.

After updating the incorrect details:

  1. Enter a transaction in MYOB Essentials for the returned super payment.
    • If you have bank feeds on this bank account, allocate the deposit transaction (the returned super payment) to your Superannuation Payable liability account.

    • If you don't have bank feeds on this bank account, create a Receive Money transaction for the returned super payment. Allocate it to your Superannuation Payable liability account.

  2. Download a new super contribution file containing for the payment to be re-submitted. See Download a super contribution file above for instructions.
  3. Pay the contribution through MYOB's super portal. See Pay super through MYOB's super portal above for instructions.
  4. Enter the transaction in MYOB Essentials for the resubmitted super payment.
    • If you have bank feeds on this bank account, allocate the withdrawal transaction to your Superannuation Payable liability account.

    • If you don't have bank feeds on this bank account, create a Spend Money transaction for the resubmitted payment. See Recording super payments made through MYOB's super portal for details. 

What if I've forgotten my super portal password?

What if I've forgotten my super portal password?

If you forget your password, click Forgot password on the login screen. You will be emailed a temporary password, and will be prompted to change it the next time you log in to the super portal.

super portal login screen with forgot password highlighted

Where can I find help for the super portal?

Where can I find help for the super portal?

If you need help for the super portal, see MYOB's super portal help.

Why can't I click the Pay super button in MYOB Essentials?

Why can't I click the Pay super button in MYOB Essentials?

If the Pay super button isn't clickable and has a red circle with a line through it when you hover over it, it means you haven't set up all the required information and signed up to use MYOB's super portal.

For help setting up, see Set up Pay superannuation.

Once you've completed all setup steps, select each employee and pay run you want to include in the payment on the Pay superannuation page (see Download a super contribution file above). The Pay super button will then be active.