If you've never used MYOB Essentials before, you need to sign up before you can create your first business. For pricing details or to sign up, start by going to the MYOB Essentials website: Australia | New Zealand.
Creating additional businesses? If you've already signed up for MYOB Essentials but want to add a new business to your existing user name, see Using multiple businesses.
The sign in page
The sign in page is the first thing you'll see whenever you try to access your Essentials business. If you already have an Essentials account, sign in using your email and password. Forgot your password?
Need to stay signed in? Tick Stay signed in for 12 hours. When using that device, you won’t be asked to sign in to your MYOB account for 12 hours. After 12 hours, you will need to re-enter your email address and password. Note this option is not recommended if other people use this device.
Note that this feature is being rolled out from March 16; so if you don't see it yet, it's just around the corner!
Signing up for Essentials
From the sign in page, click Sign up for Essentials.
Enter your email, password and phone number.
Your business will open, and you’ll be able to set up some of the basic details needed to get started. For more information about these steps, see Basic setup.
After signing in to your MYOB account, you may be asked to set up 2-factor authentication (2FA), or you may be asked for a verification code if 2FA is already turned on.
See Two-factor authentication for more information on setting up and signing in with 2FA.
How do I unlock my account?
If an incorrect password has been entered too many times for your email, your MYOB Essentials account will be locked for security reasons.
If you think you've been locked out, check your inbox for an email from MYOB with instructions on how to unlock your account.
I forgot my password or want to update it - how do I do this?
If you forgot your password, or just want to update it, click Forgotten your password? on the sign in screen. You'll then be asked for the email address used for the MYOB Essentials account.
After entering your email, you will see this screen:
An email will be sent to your inbox with a password reset code that needs to be entered in the Code field. Next, enter your new password.
When you're finished, click Update password. You can now sign in using your new password.