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  • Single Touch Payroll error SBR.GEN.AUTH.006




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You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting.

If you haven't notified the ATO...

Phone the ATO on 1300 852 232 or use Access Manager to notify the ATO of a hosted SBR software service.

If you have notified the ATO...

Check ATO settings and update Single Touch Payroll details if necessary.

To check ATO settings
  1. Go to the Payroll menu and choose Payroll reporting.
  2. Click the ATO settings tab.
  3. Check the ABN.
  4. If the ABN is incorrect click STP settings.