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  • Single Touch Payroll reporting error: Accepted with errors


 

 

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If your payroll report has a status of Accepted with errors, this means that the ATO has accepted your payroll information, but there is some information you need to fix before you next pay run. The information you need to fix is listed in the report.

What causes this error?

What causes this error?

This happens when some (but not all) employees' information doesn't meet ATO requirements. The employee and what needs to be fixed is listed in the report.

To fix this error

To fix this error

  1. From the Reports tab, click the ellipsis button, and select View report detail.
  2. The report lists the employees and what information needs to be fixed. For example, the TFN may be invalid.
  3. Edit employee details, based on what's listed in the error information.
  4. Continue to process payroll as you usually would. The YTD figures for these employees will be updated the next time you do a pay run.

Need some help?

If you get stuck, call our support team on 1300 555 123.