Just these help pages, not phone support or the product itself
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In Internet Explorer, click the Tools menu, then click InternetOptions. In Internet Explorer 6, 7 or 8, the Tools menu is a tab at the top of the screen: In Internet Explorer 9 and higher, the Tools menu is a gear icon on the right-hand side of the browser window.
In the InternetOptions window, click the Security tab then click the Custom Level...button.
Scroll down to Scripting, and under Active Scripting select Enable.
Click OK to save this change, then click Yes to confirm it.