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  • Downloading AccountRight from my.MYOB

This information applies to MYOB AccountRight version 19. For later versions, see our help centre.


 

 

ANSWER ID:9250

If you have a current support subscription you can download AccountRight from the my.MYOB website (AU | NZ). You can install AccountRight on any Windows PC you need to access your company file, such as your work and home PC.

process flow from accessing my.MYOB to downloading and installing AccountRight

Did you purchase your MYOB software but don't have a support subscription? Contact our support team and we'll email you a download link.


1. Access my.MYOB

When you register AccountRight or download a trial from us, you'll specify an email address and password. You'll need these details to log in to my.MYOB.

  1. Go to my.myob.com.au (AU) or my.myob.co.nz (NZ).
  2. Log in using the email address and password you registered with us. If you're not sure of your password, click Forgot your password? and follow the prompts to reset your password.

Having issues accessing or using my.MYOB? Contact the MYOB Customer Service Team (Australia | New Zealand).

2. Download AccountRight

  1. Once you're logged in to my.MYOB, select your MYOB product. All available downloads will be listed. Based on your subscription, you might have downloads available for AccountRight 2016 and classic (v19) AccountRight versions.
    Downloads page in my.MYOB listing AccountRight installers
    You can also access your available downloads by going to the My Products menu and choosing Downloads.

  2. Click the name of the file you want to download and choose where you want to save it. Take note of where you save it as you'll need to find it for the next task.

Also download the update instructions to learn more about your new version of AccountRight.

3. Install AccountRight

Right-click the downloaded installation file and choose Run as administrator and follow the on-screen prompts to install AccountRight. If you have any problems, see Installation troubleshooting.

If you need more details about installing AccountRight or upgrading a company file, see the update instructions (also downloadable from my.MYOB).