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  • Displaying your location in a Google Map

 

 

ANSWER ID:130, 372

If customers will be visiting your office or store, you can use the Find us feature to display your business location in a Google Map. Visitors to your website will be able to click Zoom to view a larger version of your Google Map, or click Directions to find out how to get from their location to your office or store.

 

Adding your location in a Google Map

You add your Google Map using the Find us section of your website. If you didn't enter your Find us address when you first set up your site, follow the steps below to add it.

  1. Click Add your location in the Find us section on the right of your homepage.
  2. On the Find us page, complete the following fields:

    • Find us title: the default title is Find us, but you can edit it to suit your business (for example, Our location or Visit our store).

    • Address: complete the required fields for your country:

      If you're in...complete these fields...
      Australia
      • Street address: enter your physical street address in this field. Note that PO Boxes may not appear correctly because they can't be verified by Google Maps.
      • Postcode: enter your postcode in this field.
      • Suburb, state and postcode: your suburb, state and postcode will appear in this field once you've entered your postcode in the previous field. If the details listed are incorrect, select the correct suburb, state and postcode from the drop-down list.
      New Zealand
      • Street address: enter your physical street address in this field. Note that PO Boxes may not appear correctly because they can't be verified by Google Maps.
      • Suburb: enter your suburb in this field.
      • City: enter your city in this field.
      • Post code: enter your postcode in this field.
  3. When you're finished, click Save.
Editing the location in your Google Map

You edit your Google Map using the Find us section of your website. To edit your existing Find us address, click Edit settings at the bottom of the Find us section. Once you've made your changes on the Find us page, click Save.

 

  FAQs


Why can't I use a PO Box address as my Find us address?

We suggest that you don't enter a PO Box address on the Find us page. This is because they can't be verified by Google Maps and may not appear correctly. However, you can enter your PO Box address in the Contact information section. For more information, see Publishing your business and contact information.

Can I hide the 'Find us' section and Google Map from visitors?

Yes, you can set the Content visibility settings for this feature so that the Find us section and your Google Map are hidden from your website. For more information, see Setting visibility options for your website content.

Why is Google Map showing the wrong location?

If you've entered your location details and Google Map is showing the wrong location, check the following:

  • Make sure the correct address has been entered as described above.
  • Make sure the Street Address field doesn't contain suburb, city, state or postcode details.

If you've checked these things and Google Map is still showing the wrong location, it might be a Google issue. See this Google help article for details about reporting an error on the map.