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  • Sharing files with your customers

 

 

ANSWER ID:132

You can add files to your website to share with your customers. It's an easy way for them to access your latest price lists, brochures, fact sheets and more. The tasks below show you how to add, edit and delete files. 

 

To add a file
  1. If you haven't added a file before, click Share a file in the Things to do... menu.

    If you've added a file before, click Downloads on your public menu to add another one.
  2. On the Downloads page, click Choose a file, and then upload the file from your computer.

    If you have a slow internet connection, this may take some time but don't click the Add button until your file's finished uploading.

  3. Enter a Title and Description for your file.

  4. Once you're finished, click Add.

To edit or delete a file

To edit or delete files you've added, click Downloads on your public menu, and then click Edit or Delete next to the file.

  FAQs


How many files can I upload?

You can upload as many files as you like, as long as the combined size of all files across your website doesn't exceed the storage limit of your chosen MYOB Atlas plan. For more information, see What does MYOB Atlas cost?

What types of files can I upload?

You can upload any non-executable files, such as text documents, pictures and videos.

Why can't I upload my file?

If you can't upload your file, it may be because it exceeds the maximum file size of 15MB allowed in MYOB Atlas. If your file is smaller than this but still won't upload, it may be due to the upload speed of your internet connection. In this case, you might want to try compressing your file before uploading.