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If you were unable to report your payroll information to the ATO while processing pays, you can send the report from the online reporting centre. Remember, you need to report your payroll information on or before each pay day according to the rules of reporting through Single Touch Payroll (ATO website).

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You can only send reports that are in the status of Not sent.

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titleTo send reports outside of a pay run
  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Payroll Reporting Centre.
  3. Find the report you want to send.
  4. Click the elipses ... and choose Send to ATO.

  5. Enter your details into the declaration and click Send.
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 If If your report has been rejected by the ATO, see Fix rejected reports in Single Touch Payroll for more information.

Report statuses

The ATO response column in the Payroll Reporting Centre shows the status of a report.

StatusDescriptionDo I need to do anything?
Sending

The report has not arrived at the ATO for one of these reasons:

  • It's just been sent from MYOB and is in transit to the ATO.

Nothing to fix - reports will sit in Sending until the ATO receives them. This can take up to 72 hours during peak periods.

Not sent

The report has not arrived at the ATO for one of these reasons:

  • The declaration hasn't been agreed to.
  • The person who processed the pay has not gone through the connect to ATO steps and added themselves as a declarer.

If you haven't added yourself as a declarer:

  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click Connect to ATO.
  3. Follow the prompts to add your details.

 If you clicked "Cancel" at the declaration:

  • Follow the steps above to send the report (making sure to agree to the declaration).

Accepted

Report has been sent to and accepted by the ATO with no errors.All good!
RejectedThe report has been sent to, but rejected by the ATO. Rejected reports will have a reason for the rejection, and what needs to be fixed for it to be accepted.

Fix and resend rejected reports

Accepted with errorsReport has been sent to and accepted by the ATO, however there are some things that you'll need to fix before the next pay run.
  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click the ellipses button of the report, and choose View report detail.
  3. The information you need to check and update is listed in the report. Fix all items before your next pay run.

What's sent to the ATO?

Only your employees' year to date figures are sent to the ATO. Take a look at this quick video to learn more.

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titleRelated topics

Fix and resend rejected reports

View payroll reports

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