Access to your online company file and other AccountRight online services is determined by a person's online access level.
Online access is different to company file access which is controlled through your user access settings. Also learn how to manage users to control access to your company file.
The online access levels are:
Changing a user's online access level
As people within your business change roles, the type of access they have to AccountRight and the tasks you need them to perform in relation to your company files might also need to change.
For example, as a staff member takes on more administrative responsibility, you might want to give them the ability to add new users or set up bank feeds.
See Change a user's online access level.
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Need to change the online owner?
If you need to change the person listed as the online owner, or add another owner for your company file, contact our customer service team on 1300 555 151 (Australia) or 0800 60 69 62 (New Zealand).