Just these help pages, not phone support or the product itself
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If you email directly from AccountRight, you can automatically send reminders to your customers to pay their invoices. You can choose to send your customer invoice reminders (which will be sent at different points before and after the due date of your invoice) and an invoice list (a list of your customer's unpaid invoices). When you first enable these, they'll be turned on for all of your customers. If you wish to exclude certain customers from receiving invoice reminders or their invoice list, you'll need to go into their contact card and turn them off automatically.
When you turn on invoice reminders, your customers will be sent:
An invoice reminder 3 days before the due date
An invoice reminder 1 day after the due date, and
An invoice reminder 1 fortnight after the due date
When you turn on on invoice list your customer will receive a list of their unpaid invoices on the first of each month.
If you turn off invoice reminders and the invoice list, we’ll remember which customers you had enabled and disabled, so if you turn it back on you don’t have to worry about sorting through individual customers again.
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