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Known issue AccountRight 2019.2. We're aware that some clients using AccountRight 2019.2 can't see their customised reports or save changes to their reports. We're releasing an update in the last week of June which fixes this issue.

Workaround: Restart AccountRight. If the issue persists, clear your AccountRight cache file. For more information, see this community forum post.


You can easily change the look and content of existing reports. For example, you can filter the type of information that appears, add additional columns and change the appearance.

If you want to retain a report’s modifications, you can save it as a custom report. Custom reports appear in the My Custom Reports tab of the Index to Reports window.

If you want to customise a report even further, export the report to Excel and make the changes there.

Here are some things you can do:

customised reports custom reports modify report