AccountRight updates are released throughout the year, and it's important you install them when they become available. Updates provide:
- compliance with the latest tax changes
- bug fixes
- speed improvements
- new and enhanced features
Is your company file online?
If your file is online, even if it's checked out, you must be using the latest AccountRight version. As new versions are released, older versions will no longer work online. Here is the current schedule:
|If you use:||You won't be able to open online files after:|
|AccountRight 2016.1||14 September 2016|
|AccountRight 2016.2||10 March 2017|
Checking your current version
To see which AccountRight version you're currently using, go to the Help menu and choose About MYOB AccountRight. If your version is older than 2016.3, you'll need to update as described below.
How to update AccountRight
When you open your company file, AccountRight will check for any updates you're entitled to. If an update is available, you will be prompted to download and install it.
'Update now' banner not showing?
That's OK, you might already be using the latest version (see above for how to check). If you're not using the latest version and you have a current AccountRight subscription you can download the latest version:
Double-click the downloaded file to start the installation. Which AccountRight installation should I choose?
Updating AccountRight on multiple computers
If you work on a company file on more than one computer (e.g. at home and at the office), you should install the AccountRight update on each computer before upgrading your company file.
If you're using AccountRight on a network, learn how to update your networked computers .
Have a question about updating? Ask the experts on the MYOB community forum.
Why isn't an AccountRight update installing when I click "Update Now"?
If an AccountRight update doesn't download and install when you click "Update Now", it usually means the antivirus or firewall program on your computer is preventing the update from downloading. Try temporarily disabling these programs then try the update again. Most programs like this can be temporarily disabled by right-clicking the program icon (near the clock in your Windows taskbar) and choosing the Disable option. See your antivirus or firewall program help for instructions.
After AccountRight has installed, turn these programs on again.
After installing, why is the AccountRight icon opening my previous AccountRight version?
If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version.The desktop icon will label the version it will open. If you’re accessing the icon from the start menu hover over it to see the version.
Why am I being asked to Modify or Uninstall?
If you're asked to Modify or Uninstall this means you have already installed the latest version of the software. Click Close on this message and access the software from your desktop or start menu.
I just updated - why am I being asked to update again?
Make sure you're opening the new version of AccountRight that you've just installed. Look for the new AccountRight icon on your desktop and in the Windows Start menu.
How do I know if I'm using the Server Edition of AccountRight?
To check if you're using the Server Edition, look for SE in your desktop shortcut description.
If there's no SE, you're using the PC edition.