When you receive your invitation to connect with your advisor, you'll have the choice to log in using an MYOB account or a Google login.
If you choose to use an MYOB account but don’t have one yet, you can create one from the portal login page.
- On the login page, click the green Sign up button, or if the Don’t have an account? message appears, click the Sign up hyperlink.
You'll be directed to a Sign up to MYOB page.
- Enter your email address.
- Enter a password.
- Click Sign up.
- Return to the portal login page.
- Click Sign in and then enter the details for the MYOB account you've just created.
You may be trying to upload documents that are more than 18MB.
If you are unable to log in to your portal due to 2FA (two-factor authentication) issues, see our Getting help with two-factor authentication help page.
See also: Troubleshooting