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Do not delete this page - MYOB Practice navigates to it from within the product

New Zealand only

Some actions that you can perform in MYOB Practice are restricted to users that are assigned to certain roles. MYOB Practice users that are assigned the Administrator role can assign the Administrator role and Manage task templates role to other users.

You can have multiple users assigned to a role, and multiple roles assigned to a user. You can assign multiple users to a role at the same time, making it quick and convenient to assign roles when you have many users.

The information in this tab only applies if you are an MYOB partner or have MYOB Practice without MYOB AE/AO.

You can manage staff roles in MYOB Practice if:

  • you don't use MYOB AE/AO
  • you already have an Administrator role.

If no one in your practice has an Administrator role, you need to contact MYOB Support.

You can control which staff can access MYOB Practice by adding or removing staff.

You can assign a user to a role, or a role to a user.

Role descriptions
RoleDescription

No role assigned (blank field)

  • Can do everything that doesn't require the Administrator role or Manage task templates role.

Administrator

  • Only Administrators can assign roles, including assigning the Administrator role to other users.
  • Required for changing MYOB Practice settings and viewing audit history. Gives you access to all functionality included in other roles.
  • It's mandatory that someone in your practice is assigned the Administrator role. Someone would have been assigned when your practice migrated to MYOB Practice. If no one in your practice has an Administrator role, you need to contact us.

Manage task templates

Roles for managing tax functionality
  • There are other roles that let you restrict access to certain tax-related functionality.
  • To enable these tax roles, your practice first needs to decide whether it wants to opt-in to enable these additional roles.
  • Learn more about the different types of tax roles.
To assign a user to a role

If you want to assign roles that restrict tax-related functionality, ensure you'll need to have first opted-in to enable these additional roles.

  1. Log in to MYOB Practice as an Administrator.

    The Administrator role was assigned to one staff member when you migrated to MYOB Practice. The original Administrator may also have given other users the Administrator role.

    You can tell if you're an administrator by what you see when you click Settings () on the left menu bar. Administrators will see the Staff menu option.

    If no one in your practice has an Administrator role, you need to contact us.

  2. Select Settings () on the left side of the page and select Roles and permissions.


  3. On the Roles and permissions page, select the role you want to add users to.

  4. On the right panel, select Edit role ().

  5. From the drop-down, select the names of the users you want to add.

    You can select multiple users and the names will be displayed under the Staff section.

  6. Click Save.

  7. To remove a user from a role, click the remove role icon () next to the user's name and click Save.
To assign a role to a user

Only staff members with the Administrator role in MYOB Practice can give roles to other staff members.

  1. Log in to MYOB Practice as an Administrator and select Settings () on the left side of the page and select Staff.
  2. From the list of staff, select the staff member that you want to give a role to.
  3. On the top right of the page, click Manage role.
  4. Under Roles, select a role from the drop-list. The role is displayed in the Roles section.
  5. Click Save.
  6. To remove a role from a user, under Roles, click the remove icon () on the role you want to remove and click Save.

The information in this tab only applies if you have MYOB Practice and MYOB AE/AO.

Roles that you assign in MYOB Practice do not sync back in AE/AO. If you need to add a new staff member, add them in MYOB AE/AO. Then you can assign the staff roles in MYOB Practice.

As an administrator, you can see which members of your staff have access to MYOB Practice. Click Settings () on the left side of the page and choose Staff.

Here you can also assign roles to other users, such as the Administrator role.

If you see someone in the list who no longer works at your practice, you need to make them inactive in MYOB AE/AO. See Closing clients for more information.

Role descriptions
RoleDescription

No role assigned (blank field)

  • Can do everything that doesn't require the Administrator role or Manage task templates role.

Administrator

  • Only Administrators can assign roles, including assigning the Administrator role to other users.
  • Required for changing MYOB Practice settings and viewing audit history. Gives you access to all functionality included in other roles.
  • It's mandatory that someone in your practice is assigned the Administrator role. Someone would have been assigned when your practice migrated to MYOB Practice. If no one in your practice has an Administrator role, you need to contact us.

Manage task templates

Roles for managing tax functionality
  • There are other roles that let you restrict access to certain tax-related functionality.
  • To enable these tax roles, your practice first needs to decide whether it wants to opt-in to enable these additional roles.
  • Learn more about the different types of tax roles.
To assign a user to a role

If you want to assign roles that restrict tax-related functionality, you'll need to have first opted-in to enable these additional roles.

  1. Log in to MYOB Practice as an Administrator.

    The Administrator role was assigned to one staff member when you migrated to MYOB Practice. The original Administrator may also have given other users the Administrator role.

    You can tell if you're an administrator by what you see when you click Settings () on the left menu bar. Administrators will see the Staff menu option.

    If no one in your practice has an Administrator role, you need to contact us.

  2. Select Settings () on the left side of the page and select Roles and permissions.


  3. On the Roles and permissions page, select the role you want to add users to.

  4. On the right panel, select Edit role ().

  5. From the drop-down, select the names of the users you want to add.

    You can select multiple users and the names will be displayed under the Staff section.

  6. Click Save.

  7. To remove a user from a role, click the remove role icon () next to the user's name and click Save.
To assign a role to a user

Only staff members with the Administrator role in MYOB Practice can give roles to other staff members.

  1. Log in to MYOB Practice as an Administrator and select Settings () on the left side of the page and select Staff.
  2. From the list of staff, select the staff member that you want to give a role to.
  3. On the top right of the page, click Manage role.
  4. Under Roles, select a role from the drop-list. The role is displayed in the Roles section.
  5. Click Save.
  6. To remove a role from a user, under Roles, click the remove icon () on the role you want to remove and click Save.