Australia only
After validating and approving the tax return, you need to get your client to approve it before lodgment. You can send the return to your client using the portal, or manually by downloading a copy of the tax statement or tax return and sending via email, post, or other means.
Sending returns via portal and having your client approve via portal automatically updates the return status to Ready to lodge. Otherwise, you need to update the status manually.
If you use the portal, you can also upload and send multiple documents to a client in bulk. For example, if you want to send a set of financial reports with the tax return, save the reports to your computer, then attach them to the portal task when you send the tax statement.
To send a tax statement via the portal, you need to have created the client portal.
Sending tax returns via client portal
Watch the video to learn how to send tax returns via portal
To send a tax return to a client via the portal
- In the client's Tax return page, click Send to client.
- Click Send through client portal.

The Send to the client portal window appears. - Fill in the details and click Send to client. A task is created with the tax statement attached. This task is assigned to your client in their portal. The status of the tax return updates to Pending client signature.
When sending the tax return, it will now default to the tax return summary pdf document. This is available from the 2020 tax return onwards.
Sending tax returns manually
Watch the video to learn how to send tax returns manually
To send a tax return to a client manually
In the client's Tax return page, click Send to client.
Can't see this button? Make sure the status of the return is Ready for client.
Click I'll send everything manually.

The status of the tax return changes to Pending client signature.
On the right of the tax return, click the View document (pdf) drop-down and choose Tax return
In the View tax return and schedules window, select the type of pdf you want to download:

The pdf document opens in a new browser tab.
To download the tax estimate, click the View document (pdf) drop-down and choose Tax estimate. The pdf document opens in a new browser tab.
- Download the pdf and attach it to an email or print and mail the tax return to your client.
- Once your client signs and approves the tax return, click Client approved and signed. The tax return status changes to Lodge to ATO. You are now ready to lodge the tax return.
What's next?
Learn how to lodge an activity statement or a tax return.
You can file tax returns to IR individually or in bulk.
Role permissions
You need to have the Administrator role. If your practice has opted-in to additional tax-related roles, you can alternatively have the Compliance Administration role to see the button for filing.
Return status
The tax return must have a status of Ready to file.
Updating the return status to Ready to file
The status of a tax status is automatically updated to Ready to file if you sent the return to your client for review via the portal, and if the client approved the return via the portal.
If you've sent the tax return to your client manually, when the client signs and sends the signed return back to you, you need to open the return and click Client approved & signed. This updates the status of the return to Ready to file. You need to do this for each tax return that is sent and signed manually.
If you sent the return manually but you can't see the Client approved & signed button, check the return status. If the status is In progress, In review or Ready for client review, follow the steps in Sending a tax return to a client - NZ.
If you want to make any changes before lodging, click Send for rework.
Filing to IR
File tax returns in bulk
To file a tax return in bulk
- Go to Compliance > Compliance list in either All clients or client-centric view.
- Select the Ready to file status tab to display only the tax returns that can be filed and to display checkboxes next to the tax returns to allow the returns to be selected.

- Either:
- select the checkboxes next to each tax return that you want to file
- select the checkbox next to the Client name column header to select all tax returns that are ready to file.
The File button and the number of selected tax returns are displayed above the list of returns.

Don't see the button in your MYOB Practice page? Check if your practice has any Access Management restrictions.
- Click File. The File with IR confirmation dialog window appears.

Click File.
A message confirming that the returns were sent is displayed at the top of the page. The returns won't be filed or rejected until IR has finished processing the returns.
When you reload or return to the page, any returns that have finished being sent are cleared from the list.
The returns you selected go through the bulk sending process one at a time. So if you selected many returns to bulk send, they may not all have finished being sent yet when you refresh.
After IR has processed the returns, the returns will have either a Filed or Rejected status. You can select the Filed or Rejected status tabs above the Compliance list to display only the returns with that status. You can also see more details about the filing status when you open individual returns.
The filed data is also used to update Data reconciliation, including income tax, assessments and transfers. Also in Data reconciliation:
To file individually from within a tax return
To file a tax return
Open the client's Tax return page and click Client approved and signed on the top-right of the page. The status of the tax return changes to Ready to file and the File with IR button appears.
Click File with IR.

Don't see the button in your MYOB Practice page? Check if your practice has any Access Management restrictions.
After IR has processed the returns, the returns will have either a Filed or Rejected status. You can select the Filed or Rejected status tabs above the Compliance list to display only the returns with that status. You can also see more details about the filing status when you open individual returns.
The filing data is also used to update Data reconciliation, including income tax, assessments and transfers. Also in Data reconciliation: