If you're having trouble logging in to access Online files, your practice administrator might not have given you access. Check with your administrator.
Administrators can find more information on giving staff access on the Adding or removing staff help page.
The Users and My profile pages in MYOB Essentials are still available, so if you need to give or remove staff access to the list of MYOB Essentials files, you can still do so from the usual place.
Were you expecting to Essentials files but they're not there? Your practice administrator might not have given you access. Check with your administrator.
Administrators can find more information about logging in to MYOB Essentials and adding users on the Users (Partner Dashboard) help page.