If you're having trouble logging in to access Online files, your practice administrator might not have given you access. Check with your administrator.
The Users and My profile pages in MYOB Essentials are still available, so if you need to give or remove staff access to the list of MYOB Essentials files, you can still do so from the usual place.
Were you expecting to find MYOB Essentials or MYOB Business files, but they're not there? Your practice administrator might not have given you access. Check with your administrator.
If your administrator isn't sure how to add you, you can give them a link to the relevant help page: