Internet banking FAQ

https://help.myob.com/wiki/x/gJ8HAQ

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0

1

2

3

4

5

Very dissatisfied

Very satisfied

Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

FAQs

We use the BNZ PC Banking software. Why does the employer’s account suffix not appear on the schedule?

The BNZ PC Banking software uses a 2 digit suffix for the employer’s account number, and a 3 digit suffix for employee bank accounts whereas Ace Payroll uses 3 digit suffixes for all account numbers.

Because of this, if you enter the employer’s bank account suffix in Ace Payroll as 02 it is automatically changed to 002, which the BNZ software will show as 00.

The solution is to enter the employer's suffix as 020 which will then be read correctly by the BNZ PC Banking system.

These instructions only apply to the employer's bank account number. Employee accounts should be entered as standard 3 digit suffixes.

Related topics

Banking

Pay

Set direct credit criteria

Page tree

FAQs

Was this information helpful?

Why not?

How would you improve this page?

Thanks! Anything you'd like to add?