How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
It's hard to find information
Instructions are hard to follow
Content isn't detailed enough
It doesn't fix my software problems
Anything else you want to tell us about the help?
The system information utility provides information that you may be asked to provide when contacting our support staff.
To open the system information utility, click the Utilities button on the front screen, then click System Information.
The location of the Ace Payroll program files on your computer. This is where upgrades are automatically installed, and is also the path if you set up a Windows shortcut.
The location of the payroll data files that are currently in use.
The total capacity of your hard drive.
The free space left on your hard drive. It is rare for clients to report data writing errors, but these errors can be caused by not having enough free disk space.
Ace Payroll relies very heavily on your system clock. This field should show the current time and date.
The version of Windows you are using, as reported internally by your system.
The number of pixels your screen displays per inch.
Ace Payroll automatically sizes itself based on the screen resolution shown in this field.
Ace Payroll version release notes history
Transfer Ace Payroll to another computer
Update Ace Payroll
Networking Ace Payroll
Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.
We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.
Copyright © 2021 MYOB Technology Pty Ltd. All rights reserved