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Answer ID: 34794 - This information only applies to the AccountRight Server Edition.

The AccountRight server locator service is a Windows service installed with AccountRight. AccountRight uses this service to locate the port to use when connecting to network libraries.

If this service is missing or not working, server locator service errors can occur. To fix this issue, you'll need to reinstall AccountRight Server Edition on your server.

To reinstall AccountRight Server Edition

Reinstall AccountRight Server Edition

Complete these steps on your server:

  1. Download the latest AccountRight Server Edition installer from my.myob: Australia New Zealand.
  2. Double-click the downloaded installer file to begin the installation.

Still having trouble?

Contact our Tech Support team and we'll be happy to help.