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  • Authorising and reviewing direct payments


 

 

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Australia only, 2020.2 and later

Direct payments availability

This feature is being launched in Australia through June & July in 2020. Only businesses registered as Sole Traders and/or Private Companies with the Australian Business Registry will be eligible able to apply. 

Once you've set AccountRight up for direct electronic payments and recorded a payment, you then need to authorise that payment so that the payees receive the funds.

You'll need to have your phone handy to do this, with the MYOB Secure app installed (you set this up when you set up electronic payments). If you've recorded a payment but need to change it, see Changing or fixing direct electronic payments.

Only the payment administrator, authoriser or submitter for direct electronic payments can authorise payments from AccountRight. Read more about online access levels.

To authorise a payment
  1. Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears listing all electronic payments waiting to be processed.

    If you're not signed into AccountRight, you can also go to payments.myob.com to authorise payments.

  2. Click Manage Payments.
  3. Log in with your MYOB account details.
  4. Select the business you're authorising the payment for.

    The payment portal appears, showing any payments waiting to be authorised.
  5. Select the payment to be authorised. The details of the payments are displayed.
  6. Click Authorise. An alert will appear in the MYOB Secure app on your mobile phone
  7. In the MYOB Secure app, tap Allow to authorise the payment.
  8. In the payments portal, your payment appears with a status of Processing. Once it's been processed, its status will change to Processed.
To view a payment's status

To view a payment's status

  1. Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears.
  2. Click Manage Payments.
  3. Log in with your MYOB account details.
  4. Select the business you are authorising the payment for. The payment portal appears.
  5. Click the Batch Payments tab. A list of your electronic payments appear and their status.

    StatusDescription
    Needs authorisationThe payment is yet to be authorised.
    ProcessingThe payment has been authorised and is being processed by the bank.
    ProcessedThe payment has been cleared by your bank and sent to your payees.
    Errors

    The payments portal has encountered an error. Click payment to view the error message for information on what caused the error.

    If you can't fix the issue in the payment that caused the error, you'll need to contact our support team for help, by either:

  Direct electronic payments FAQs


Can I change an authoriser?

Can I change an authoriser?

Your payments must be authorised by those entrusted to approve payment transactions. These individuals are called MYOB Payment authorisers and they can be added or removed at any time from your MYOB Payments portal (Banking > Prepare Electronic Payments > Manage Payments).

Nominated authorisers must complete identity verification before they can approve payments.

Can I have multiple authorisers for a payment?

Can I have multiple authorisers for a payment?

Yes, you can have up to 2 authorisers.

Can I future date a payment?

Can I future date a payment?

No. Payments will be disbursed as follows:

If the payment is authorisedAt this timeEmployee/supplier will receive the money
(if they're with a major bank)
Employee/supplier will receive the money
(if they're not with a major bank)
On a business day

Before 6:00pm 

Next business daySecond business day after authorising the payment
On a business day

After 6:00pm

Second business day after authorising the paymentThird business day after authorising the payment
On a weekend

Anytime

Second business day after authorising the paymentThird business day after authorising the payment

On a public holiday, special holiday, or bank holiday

AnytimeSecond business day after authorising the paymentThird business day after authorising the payment
When will my payments be disbursed?

When will my payments be disbursed?

If the payment is authorisedAt this timeEmployee/supplier will receive the money
(if they're with a major bank)
Employee/supplier will receive the money
(if they're not with a major bank)
On a business day

Before 6:00pm 

Next business daySecond business day after authorising the payment
On a business day

After 6:00pm

Second business day after authorising the paymentThird business day after authorising the payment
On a weekend

Anytime

Second business day after authorising the paymentThird business day after authorising the payment

On a public holiday, special holiday, or bank holiday

AnytimeSecond business day after authorising the paymentThird business day after authorising the payment