Choose how to send emails

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This information applies to AccountRight 2016 and later. If you're using an earlier version, you'll need to send emails using Microsoft Outlook.

AccountRight makes it easy for you to send and track emails. Use the table below to help you choose whether to send emails directly from AccountRight, or via Microsoft Outlook.

NEW! You can now use online invoice payments if you email customer invoices from AccountRight using Microsoft Outlook.

Send emails using	MYOB AccountRight	Microsoft Outlook
Requires email software on your computer	No	Yes
Requires your file to be online and checked in	Yes	No
Track whether emails are sent successfully	Yes	Yes
Use your preferred email address as the Sent From address	No	Yes
Allow replies to be sent to your preferred email address	Yes	Yes
See if emails have been opened	Yes	Limited
Give customers the ability to view invoices online	Yes	No
Give customers the ability to pay their invoices online	Yes	Yes
Track whether customers view their invoices	Yes	No
Attach a document to individual sales and purchases	Yes	Yes
	Learn more	Learn more

Once you've decided, learn how to set up AccountRight to send emails, or use Microsoft Outlook instead.

Switching email methods

You can change your email method at any time. For example, to switch from AccountRight emailing to emailing via Microsoft Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the Send Emails Using AccountRight option.

Preferences window with email option highlighted

Changing your email method affects all emails sent from AccountRight, including invoices, pay slips, remittance advices, statements and reports.

If you haven't previously used Microsoft Outlook to send emails from AccountRight, there might be a couple of one-off setup tasks you need to do – for the details, see Sending emails using Microsoft Outlook.

Related topics

Set up AccountRight to send emails

Sending emails using Microsoft Outlook

Sending emails

Track email delivery status

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