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Choose how to send emails

This information applies to AccountRight 2016 and later. If you're using an earlier version, you'll need to send emails using Microsoft Outlook.

AccountRight makes it easy for you to send and track emails. Use the table below to help you choose whether to send emails directly from AccountRight, or via Microsoft Outlook.

NEW! You can now use online invoice payments if you email customer invoices from AccountRight using Microsoft Outlook.

Send emails using

MYOB AccountRight

Microsoft Outlook

Requires email software on your computer

No

Yes

Requires your file to be online and checked in

Yes

No

Track whether emails are sent successfully

Yes

Yes

Use your preferred email address as the Sent From address

No

Yes

Allow replies to be sent to your preferred email address

Yes

Yes

See if emails have been opened

Yes

Limited

Give customers the ability to

 

view invoices online

Yes

No

Give customers the ability to

 

pay their invoices online

Yes

Yes 

Track whether customers view their invoices

Yes

No

Attach a document to individual sales and purchases

Yes

Yes

 

Learn more

Learn more

Once you've decided, learn how to set up AccountRight to send emails, or use Microsoft Outlook instead.

Switching email methods

You can change your email method at any time. For example, to switch from AccountRight emailing to emailing via Microsoft Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the Send Emails Using AccountRight option.

email preference

Changing your email method affects all emails sent from AccountRight, including invoices, pay slips, remittance advices, statements and reports.

If you haven't previously used Microsoft Outlook to send emails from AccountRight, there might be a couple of one-off setup tasks you need to do – for the details, see Sending emails using Microsoft Outlook