Online company files only
Deactivating online payments will remove the Pay now button from all online invoices you have already sent, and any new invoices you send.
You are not be able to deactivate one specific payment method.
To deactivate online payments
Only the Online owner or an Online administrator can deactivate online invoice payments. Tell me more online access levels.
In your online AccountRight company file, go to the Setup menu and choose Preferences.
Click the Emailing tab.
Click Edit payment options.
If prompted, sign in to the Merchant Portal.
On the Online payment settings page > Online invoice payments tab, deselect Allow online invoice payments.
Click Save.
To reactivate online payments
Only the Online owner or an Online administrator can reactivate online invoice payments. Tell me more online access levels.
Go to the Setup menu and choose Preferences.
Click the Emailing tab.
Click Edit payment options.
If prompted, sign in to the Merchant Portal.
On the Online payment settings page > Online invoice payments tab, select Allow online invoice payments.
Confirm the associated bank details are correct. For more info, see Editing your business bank details.
If you pass on credit card surcharges to your customers, select this option and choose the Ledger account to record fees and charges.
When you're done, click Save.
To remove online payments from one invoice
If you're creating an invoice for a particularly high amount, you may not want to include payment options. Don't worry! On each invoice you create, you can choose whether you want to include an online payment option.
Create your invoice as you usually do, and deselect the online payments option.
This turns off online payments for this invoice only. If you want to deactivate online payments for all of your invoices, see 'To deactivate online payments', above.
Email the invoice to your customer as you normally would.
