How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
It's hard to find information
Instructions are hard to follow
Content isn't detailed enough
It doesn't fix my software problems
Anything else you want to tell us about the help?
A common question we get asked is: how many company files can I put online?
To buy additional company files or add online services to another company file, please contact us.
You can also upgrade additional files without putting them online for free–but you won't have access to online services for those files.
If you have an AccountRight subscription for the file you want to upgrade, you can upgrade for free. You're entitled to upgrade to the latest version for no extra cost.
If you don't have a subscription, visit the MYOB website (Australia | New Zealand).
You can upgrade to a higher product level (for example, from AccountRight Standard to AccountRight Plus, or AccountRight Plus to AccountRight Premier).
This does involve additional cost—please contact us for more information.
However, you can explore different product levels for free—see Change which AccountRight product you use.
Things you should know before upgrading
Upgrade to the new AccountRight
Upgrade without putting your company file online
Find the file you want to upgrade
Complete your upgrade tasks
What's new for v19 users
Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.
We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.
Looking for someone to help you? Get in touch with an MYOB advisor for specialist help with your business Find an advisor
Copyright © 2023 MYOB Technology Pty Ltd. All rights reserved