How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
It's hard to find information
Instructions are hard to follow
Content isn't detailed enough
It doesn't fix my software problems
Anything else you want to tell us about the help?
If your company file is online you can allow access to your accounts anywhere and anytime, and by anyone you invite (like your colleagues, bookkeeper or accountant).
Even if your file isn't online, setting up user access still allows you to control who can access your file, and track transaction record history.
Only the company file administrator, or a user assigned the Administrator role, can set up user access.
You'll need to set up user access for anyone you want to work with your data:
For all the details, see Invite a user to an online file and Add an accountant advisor.
See the Add a user to an offline file help page for all the details.
Set a password for the Administrator
Invite a user to an online file
Add a user to an offline file
Change a user's company file access
Set a user's online access level
Set up roles
Add an accountant advisor
Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.
We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.
Looking for someone to help you? Get in touch with an MYOB advisor for specialist help with your business Find an advisor
Copyright © 2023 MYOB Technology Pty Ltd. All rights reserved