How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
Anything else you want to tell us about the help?
Visit the my.myob website (Australia | New Zealand) to see details of your MYOB AccountRight subscription and to edit your contact and payment details. Note that some account changes, such as updating your credit card details, require you to be the primary account contact for your MYOB subscription.
You can find more information about subscriptions on the MYOB website.
Change or view your subscription details
|If you need to:||Do this:|
|view subscription details|
|change subscription payment details (credit cards)|
If you're the primary account contact, you can change or update your credit card details from the My Account > Payment Profiles page.
If you need to edit your subscription details (other than the card you use to pay for MYOB AccountRight) contact MYOB support.
|view your MYOB invoices||Go to the My Account menu and choose Invoices.|
|change business address details|
If you're the primary account contact for your MYOB subscription, you can change or update your details from the My Account > My Business Details page.
If you're the primary account contact but can't change your business address details online, contact MYOB support for help.
Note that you can't change your business name online. See below for more information.
|change business name|
MYOB requires written authorisation from the original owner or director of the company that purchased the software before we can change your business name.
Complete and return the Change of Details form with the relevant information. It takes around 5 days, and you'll receive a confirmation via email once it is done.
|cancel your AccountRight subscription|
There are a couple of ways to do this. You can:
Start the process online
You'll receive a call within 5 business days from the MYOB team regarding the request.
Or, give us a call
Get in touch with our support team and we'll be happy to help.
Calling from overseas? Call +61 1300 555 111
|purchase an additional AccountRight subscription|