- Created by JohnW, last modified by AdrianC on Apr 19, 2023
https://help.myob.com/wiki/x/ZYYHAQ
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Visit My Account to see details of your MYOB AccountRight subscription and to edit your contact and payment details. Note that some account changes, such as updating your subscription or credit card details, require you to be the primary account contact for your MYOB subscription. This is typically the person who set up your MYOB subscription.
Change or view your subscription details
If you need to: | Do this: |
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view or change your subscription | If you're the primary account contact for your MYOB subscription, you can change or update your subscription.
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change subscription payment details (credit cards) | If you're the primary account contact for your MYOB subscription, you can change or update your credit card details.
If you need to edit your subscription details (other than the card you use to pay for MYOB AccountRight) contact MYOB support. |
view or pay your MYOB invoices |
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change business address details | If you're the primary account contact for your MYOB subscription, you can change or update your address details. Changing these details won't change the business address in your AccountRight company file (to change this see Changing your business name and contact details).
If you're the primary account contact but can't change your business address details online, contact MYOB support for help. Note that you can't change your business name online. See below for more information. |
change business name | MYOB requires written authorisation from the original owner or director of the company that purchased the software before we can change your business name. You'll need to complete a Change of Details form, which is available by contacting us. |
change contact details | If you're the primary account contact for your MYOB subscription, you can change or update your contact details (name and phone number) that MYOB has on file for you. Changing these details won't change the contact details in your AccountRight company file (to change this see Changing your business name and contact details).
If you're the primary account contact but can't change your contact details online, contact MYOB support for help. |
cancel your AccountRight subscription | |
purchase an additional AccountRight subscription | |
change a subscription from Partner pays to Client pays (MYOB Partners only) | If you're an MYOB partner and your practice is paying for a client file subscription, but you want to change this so that your client pays for the subscription, log a support case via MYOB Practice, or contact us. |