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The Workpapers and Assets modules of Client Accounting can be used with AO Classic general ledgers (AO Classic GL).

Once you've prepared the end-of-year accounts in Client Accounting and you're happy with your balances, post your journals back to the AO Classic general ledger. You can then collate the financial reports using the Reports module in AO Classic.

Statutory Reporter only works with AccountRight, Essentials and MYOB Ledger data sources.

If an AO Classic general ledger is configured to be the financial data source for a client, the Reports tab will not be available for use for that client and will be greyed out.

To configure an AO Classic general ledger
  1. In AE, open the client and go to the Client Accounting > Trial Balance (Workpapers) tab.
  2. Click Edit Configuration Details on the Tasks bar.
  3. Click on the Product drop-down menu and choose AO Classic GL.
  4. Click the Data connection details field ellipsis (ellipses) and select the AO Classic general ledger from the list of available ledgers to configure.

    You can search for a ledger by entering the ledger code or, any part of the ledger name.

  5. Click OK and click OK again. The ledger is configured and the ledger details are displayed in the right-hand pane of the Trial Balance/Workpapers tab.

  Frequently Asked Questions (FAQs)


My reports tab is greyed out. How do I print reports?

The Reports tab in Client Accounting (or "Statutory Reporter") is only available for use with AccountRight, Essentials and MYOB ledgers.

This doesn't mean that you can't produce a set of financial reports – it just means that you need to use AE Reporter to create reports.

If you want to use Statutory Reporter, you can always move your data across to MYOB Ledger. Before you jump the gun and move your data, first make sure that Statutory Reporter meets your client's reporting requirements.

Statutory Reporter is a simple reporting tool that lets you meet the basic reporting requirements of a non-reporting entity. Although AE Reporter is more complex, it allows you to produce highly customised, specialised reports.

Client Accounting won't connect to my AO Classic database. How do I fix this?

You may receive the error "There is a problem connecting to your MYOB AO Classic application and/or database" when configuring an AO Classic general ledger. This appears when AE/AO is having trouble finding the location of your AO Classic Database.

Click on the product suite and country below for information on resolving this error.

Accountants Office (AU)
  1. In AO, click on the Maintenance menu and choose Maintenance Map.
  2. On the Tasks bar, click Tax. The Tax tab appears.
  3. On the Tasks bar of the Tax tab, click Edit connection details. The Edit connection details window appears.
  4. Click on the Tax tab and check the location in the AO Classic Database field is correct.
Accountants Office (NZ)
  1. In AO, click on the Maintenance menu and choose Maintenance Map.
  2. On the Tasks bar, click AO Classic Settings.
  3. Check the AO Classic database location is correct. If the path is incorrect, click Edit AO Classic Settings on the Tasks bar to choose the correct location.
Accountants Enterprise (AU and NZ)
  1. In AE, follow the menu path Maintenance > User Defined > Configuration.
  2. In the Configuration table, add the following Key Name and Key Values.

    Key NameKey Value
    AoDatasourceEnter the path of your AO Classic data folder (e.g. M:\MYOBAO\Data)
    AOBinProfileIf you have more than one AO Classic database, enter the database name in this field. Otherwise, leave blank to use the default database.
  3. Press ENTER on the keyboard after each record to add the key to the table.

  4. When finished, click OK to save the changes.

For more information, refer to KB 36175: Error: "There is a problem connecting to your MYOB AO Classic application and/or database...".

If you continue having issues connecting to your AO Classic database, contact MYOB Support on 1300 555 666 for further assistance.

What version of AO Classic do I need to have installed?

To use AO Classic GL with Client Accounting, you must have AO Classic v16.0.4 (Australia) | AO Classic v16.0.2 (New Zealand) or later versions installed on your computer.