Just these help pages, not phone support or the product itself
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Reindex All Documents isused to recreate a full text index which is used for full text search functionality. All the MYOB Intranet items and their content will be scanned to create the index.
You need to run this only if you had imported documents without selecting the Indexing checkbox.
Select Tools > Reindex All Documents on the main menu. A message displays to inform you that, depending on the number of items being reindexed, the process may take a long time to complete.
Click Proceed to continue. When the reindexing has finished, a message displays “Full Text Catalogue has been rebuilt”.
Depending on the number of items in MYOB Intranet, the reindexing process may take hours to complete. You will not be able to perform any other functions in the MYOB Intranet Administration window until the indexing is completed. You may decide to leave the indexing until a convenient time or leave it to run overnight.