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This help topic explains how included inventory works in MYOB Business and how to add Premium Inventory so that you can an unlimited number of inventory items.

Included inventory versus Premium Inventory

The difference between the included inventory in MYOB Business and Premium Inventory is how many inventoried items you can create:

  • with the included inventory, you can track up to 10 inventoried items
  • with Premium Inventory, you can track an unlimited number of inventoried items.

This is based on the number of active items that have the I track stock for this item option selected:

An active item is an item that has the Inactive item option deselected. When Inactive item is selected, the item no longer appears in reports and some selection lists and is no longer counted as part of the number of inventoried items you're using. For more information, see Deactivating and reactivating items.

Selecting I track stock for this item unlocks the ability to track the quantity of you have on hand of the item, to automatically update that on-hand quantity whenever you buy or sell the item and to use inventory reporting.

If you want to track more than 10 inventoried items, you have to add Premium Inventory to your MYOB subscription and pay an additional fee.

Example

You're using the included inventory features in MYOB Business and you use 10 inventoried items. This means that each of these items have the I track stock for this item option selected.

You have other items in your business that don't have this option selected. They're not counted towards the number of inventoried items you're using. If you wanted to track the on-hand quantities of these additional items, you would need to add Premium Inventory.

How to check what inventory you're using

How to check what inventory you're using

 To check what inventory features you're signed up for:

  1. Access My Account at myaccount.myob.com/account

  2. If prompted, sign in using your MYOB account email address and password.

  3. Click Manage my product. You'll see the list of available products, including your current product subscription.
    In the example below, the account has the included inventory in MYOB Business:

If you're using the included inventory and want to know how close you are to your limit of tracking 10 items, go to the Inventory menu > Items:

How to add Premium Inventory to your subscription

You can add Premium Inventory straight from MYOB Business or from My Account:

From MYOB Business

From MYOB Business

  1. Go to the Items page (Inventory menu > Items). When you've reached your limit of 10 inventoried items included in your MYOB Business subscription, you'll see a Get unlimited inventory items link:


  2. Click the link.
  3. On the message that appears, click Go to My Account to open the Manage my product page of My Account.
  4. In the Premium features section, click Add Premium Inventory.
  5. In the message that appears, review the fees and billing information for Premium Inventory.
  6. Click Add Premium Inventory to subscription. A confirmation message appears on the Manage my product page. You can now track unlimited items in your inventory.
From My Account

From My Account

  1. Log in to MyAccount.
  2. If prompted, choose the account you would like to access.
  3. In the Products section, click Manage my product.

  4. In the Premium features section, click Add Premium Inventory.

  5. In the message that appears, review the fees and billing information for Premium Inventory.
  6. Click Add Premium Inventory to subscription. A confirmation message appears on the Manage my product page. You can now track unlimited items in your inventory.

Fee for Premium Inventory

If you add Premium Inventory, you'll pay an additional fee on top of your subscription, allowing you to track an unlimited number of inventoried items per month. 

The fee is added to your MYOB monthly subscription invoice.

To see the fee for Premium Inventory, visit the MYOB website: (Australia | New Zealand). For general legal info about MYOB Business, see the MYOB Business terms of use: (Australia | New Zealand).

To view your bills from MYOB, go to My Account > View my bills.

  FAQs


Does Premium Inventory have more features than included inventory?

Does Premium Inventory have more features than included inventory?

When you add Premium Inventory to MYOB Business, you still get the same features, such as automatic tracking of on-hand quantities and reporting, but you get to track an unlimited number of items.

Who is able to add or cancel Premium Inventory?

Who is able to add or cancel Premium Inventory?

Only billing contacts can change the subscription plan and add or cancel Premium Inventory, by going to My Account > Manage my product. Admin users can only view the current product.

When am I charged for using Premium Inventory?

When am I charged for using Premium Inventory?

You'll be billed for Premium Inventory at the same time as you're billed for using MYOB Business.

If I add Premium Inventory part way through a month, how much will I be charged?

If I add Premium Inventory part way through a month, how much will I be charged?

You'll only be billed a pro-rata amount. You'll start paying the full amount the following month.

Can I cancel Premium Inventory?

Can I cancel Premium Inventory?

Yes:

  1. Make your inventory items inactive (you can retain 10 active inventory items if you want).

  2. Log into My Account (myaccount.myob.com). You can also get there from within MYOB by clicking your business name and choosing My account.

  3. In My Account, click Manage my product.

    You'll see the list of your products.
  4. Click Go to product.
  5. In the Premium features section, click Cancel Premium Inventory. The cancellation will apply from the beginning of the next calendar month. Your new monthly payment will start from your next bill.
If I cancel Premium Inventory, am I still be able to see all of my items?

If I cancel Premium Inventory, am I still be able to see all of my items?

Yes, however once you cancel Premium Inventory, you can only have a maximum of 10 active inventoried items in MYOB Business.

After I cancel Premium Inventory, am I able to add it again?

After I cancel Premium Inventory, am I able to add it again?

Yes, just repeat the steps in Adding Premium Inventory, above.

Are inactive items counted towards my inventory limit?

Are inactive items counted towards my inventory limit?

No. If you select the Inactive item option in an item it is not counted as part of the number of items you're tracking the on-hand quantity of. The item also no longer appears in reports and some selection lists. For more information, see Deactivating and reactivating items.

Can I import inventoried items?

Can I import inventoried items?

Only if you are using Premium Inventory. You're not able to import inventoried items if you are only using the included inventory.

How does Premium Inventory appear on my MYOB invoice?

How does Premium Inventory appear on my MYOB invoice?

Premium Inventory is listed as a separate line item on your MYOB invoice, along with your subscription and any other Premium features: