Page tree


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

Every user can view and edit their own user details. Users with Administrator access can also change the access level for any user. For more information about user access levels, see Users.

 

To change your login email address

To change your login email address

  1. Sign in to my.MYOB with your current email address and password (Australia | New Zealand).
  2. Go to the My Account menu at the top of the screen and choose Change Login.
  3. Update your login.

If you don't see the 'Change Login' option

A user with Administrator access will need to create a new user and specify the new email address. An invitation will then be sent to the new email address. Once the new login has been set up, the old user can be deleted.

  FAQs


How do I change or reset a password

How do I change or reset a password?

If a user needs to change or reset their password, they can do it from the sign in screen.

  1. When prompted to sign in to MYOB, click Forgotten your password?
  2. Enter the email address that you use to sign in to MYOB, then click Continue. You'll be sent an email containing a code.
  3. Enter the Code (from the email you received).
  4. Enter a New password.
  5. Click Update password.