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How you're charged for using inventory in MYOB Business depends on how many inventoried items you want to create (that is, how many items you want to track the on-hand quantity of).
You can create as many items to buy and sell as you want with the included inventory features in MYOB Business but there is a limit to how many inventoried items you can create, beyond which you have to pay an additional fee for Premium Inventory. This limit is based on the number of active items that have the I track stock for this item option selected:
An active item is an item that has the Inactive item option deselected. When Inactive item is selected, the item no longer appears in reports and some selection lists and is no longer counted as part of the number of inventoried items you're using. For more information, see Deactivating and reactivating items.
Selecting I track stock for this item unlocks the ability to track the quantity of you have on hand of the item, to automatically update that on-hand quantity whenever you buy or sell the item and to use inventory reporting.
If you're using the included inventory features in MYOB Business, you can select this option in up to 10 items. If you're using Premium Inventory in MYOB Business, or you have subscriptions to the AccountRight Plus or Premier desktop apps, you can select this option for more than 10 items.
Example
You're using the included inventory features in MYOB Business and you use 10 inventoried items. This means that each of these items have the I track stock for this item option selected.
You have other items in your business that don't have this option selected. They're not counted towards the number of inventoried items you're using. If you wanted to track the on-hand quantities of these additional items, you would need to upgrade to Premium Inventory.
How to check what inventory features you're using
To check what inventory features you're signed up for:
Access My Account at myaccount.myob.com/account
If prompted, sign in using your MYOB account email address and password.
- Click Manage my product. You'll see the list of available products, including your current product subscription.
If you're using the included inventory and want to know how close you are to your limit of tracking 10 items, go to the Inventory menu > Items:
Upgrading to Premium Inventory
You can upgrade to Premium Inventory if you want to create more than 10 inventoried items. You can do this straight from MYOB Business or via My Account.
Upgrade from MYOB Business
- Go to the Items page (Inventory menu > Items). When you've reached your limit of 10 inventoried items included in your MYOB Business subscription, you'll see an Upgrade for more inventory items link:
- Click the link.
- On the message that appears, click View plan and review the upgrade plan.
- Click Yes, upgrade my plan. A confirmation message appears. You can now track the on-hand quantities of more than 10 items.
Upgrade via My Account
- Log in to MyAccount.
- In the Products section, click Manage my product:
- In the Manage my premium features section, click the Upgrade button for Premium inventory.
- On the page that appears, review the upgrade plan.
- Click Yes, upgrade my plan. A confirmation message appears. You can now track the on-hand quantities of more than 10 items.
Fee for Premium Inventory
If you upgrade to Premium Inventory, you'll pay an additional fee on top of your subscription, allowing you to track more than 10 inventoried items per month.
The fee is added to your MYOB monthly subscription invoice.
To see the fee for Premium Inventory, visit the MYOB website: (Australia | New Zealand). For general legal info about MYOB Business, see the MYOB Business terms of use: (Australia | New Zealand).
To view your bills from MYOB, go to My Account > View my bills.
FAQs
Do I get more features if I upgrade to Premium Inventory?
When you upgrade from the included inventory in MYOB Business to Premium Inventory, you still get the same features, such as automatic tracking of on-hand quantities and reporting, but you get to track more than 10 items.
Who is able to upgrade or downgrade inventory?
Anyone with My Account access to your MYOB Business subscription can upgrade or downgrade your inventory product by going to My Account > Manage my product and then choose a different product.
When am I charged for using Premium Inventory?
You'll be billed for Premium Inventory at the same time as you're billed for using MYOB Business.
If I upgrade to Premium Inventory part way through a month, how much will I be charged?
If you upgrade part of the way into a month, you'll only be billed a pro-rata amount. You'll start paying the full amount the following month.
Can I downgrade from Premium Inventory?
Yes:
Make your inventory items inactive (you can retain 10 active inventory items if you want).
Log into My Account (myaccount.myob.com). You can also get there from within MYOB by clicking your business name and choosing My account.
- In My Account, click Manage my product.
You'll see the list of your products. - Click Go to product.
- Click Request cancellation. The cancellation will apply from the beginning of the next calendar month. Your new monthly payment will start from your next bill.
If I downgrade from Premium Inventory, am I still be able to see all of my items?
Yes, however once you downgrade from Premium Inventory, you can only have a maximum of 10 active inventoried items in MYOB Business.
After I downgrade, am I able to upgrade again?
Yes, just follow the steps in Upgrading to Premium Inventory, above.
Are inactive items counted towards my inventory limit?
No. If you select the Inactive item option in an item it is not counted as part of the number of items you're tracking the on-hand quantity of. The item also no longer appears in reports and some selection lists. For more information, see Deactivating and reactivating items.
Can importing items affect my inventory limit?
Yes. If you import items that have the Inventory flag set to indicate that you will track the on-hand quantity of an item, this counts towards your inventory limit. If you're using the included inventory and you've reached your limit, you'll see an indication when you try to import more items:
If you want to increase your inventory limit, click Need to track more items? and follow the prompts to upgrade your subscription to Premium Inventory.
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