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The Customer returns page, accessible from the Sales menu, lists all of the returns in MYOB.

For each listed return you can see the date the return was created, the invoice number, which customer the return is for, and the amount of the return.

You can use the Customer and Search fields to find a return, or sort the displayed list by clicking a column heading.

Let's take a closer look:


To find a return

To find a return 

  1. Go to the Sales menu and choose Customer returns.
  2. Filter or sort the list as required.
    1. From the Customer list, choose the customer whose returns you want to see.
    2. In the Search field, enter all or part of a customer's name or the return amount. As you type, matching returns are shown.
    3. Click a column heading to sort the displayed list by that column.
  3. Once you've found the return you're after, click its Invoice no. to view the details of the return. Also find out how to process a customer return.