Payments should be matched against a bill as part of the receipt process. At times, however, an incorrect allocation may be made which needs to be corrected.
You can reallocate a receipt if the receipt and the two bills involved are for the same client and they are in the same open tax
Access the Debtors Ledger in Ledger mode for the client. See Accessing the debtors ledger.
Ensure that the Show Zero option is selected. All transactions for the selected client are displayed.
Select the receipt that was allocated incorrectly.
Press [Ctrl] and select the bill to which the allocation should have been made. Both the bill and the incorrect receipt should be highlighted.
Click Reallocate. The correct bill is paid and the incorrect bill is unpaid.
Allocating receipts against multiple client bills
Entering payments in advance/prepayments/unallocated receipts to clients
Unallocating receipts allocated to incorrect bills
Unallocating unallocated receipts with incorrect tax levels
Exporting client’s debtors ledger to Microsoft Excel
Adjustments to print
Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.
We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.
e.g. How to delete an invoice.
Just the online help, not phone support or the product itself.
Copyright 2018 MYOB Technology Pty Ltd. All rights reserved. This help topic is provided as a guide only, in accordance with our Legal Disclaimer.For specific taxation or accounting advice, please consult the relevant tax authority or regulator.