How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
It's hard to find information
Instructions are hard to follow
Content isn't detailed enough
It doesn't fix my software problems
Anything else you want to tell us about the help?
If an error is made in the tax rate for entry of an unallocated cash receipt, you can reallocate the receipt and correct the tax level.
Access the Debtors Ledger in Ledger mode for the client. See Accessing the debtors ledger.
Ensure that the Show Zero option is selected. All transactions for the selected client are displayed.
Select the receipt which was allocated incorrectly.
Click Unallocate. The Unallocated Cash Tax Rate window opens.
Select the correct tax level from the Select Tax Rate field drop-down.
Click OK. The unallocated receipt shows the correct tax level.
Allocating receipts against multiple client bills
Entering payments in advance/prepayments/unallocated receipts to clients
Reallocating receipts against client bills
Unallocating receipts allocated to incorrect bills
Exporting client’s debtors ledger to Microsoft Excel
Adjustments to print
Finding the client associated with an invoice
Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.
We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.
Copyright 2023 MYOB Technology Pty Ltd. All rights reserved. This help topic is provided as a guide only, in accordance with our Legal Disclaimer.For specific taxation or accounting advice, please consult the relevant tax authority or regulator.