New Zealand - 0800 60 69 62 (9am - 10pm Mon-Fri, 11am - 7pm Sat-Sun New Zealand time)
After verifying your details with our team, you'll be emailed a recovery code.
If you're prompted for your serial number when you call, but don't have it handy, just hold the line and a support representative will be with you shortly (you may be prompted a number of times for your serial number before you're put through).
Click the link in the email and sign into your MYOB account.
When prompted, enter the recovery code.
In the list of reasons, choose the scenario that best describes why you're using a recovery code.
The reason you choose will determine what to do next: