Just these help pages, not phone support or the product itself
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Anything else you want to tell us about the help?
If you can't sign in to your MYOB account because you're stuck with two-factor authentication, we're here to help you get back up and running.
When you contact us, you'll need the following details handy:
serial number or client ID.
Using SMS 2FA and don't have your phone?
When you sign into your account and you're prompted to verify your identity, click I don't have access to my phone and follow the prompts to enter your backup code (this code was provided when you set up SMS 2FA).
If you don't have a backup code, call our support team:
Australia - 1300 555 123 | Monday to Friday 7am to 7pm, Saturday to Sunday 9am to 5pm (Melbourne time)
New Zealand - 0508 328 283 | Monday to Friday 9am to 9pm, Saturday to Sunday 11am to 7pm (New Zealand time)