The Cashup Payments Received By Type Summary report can sometimes show more transactions than the Cashup Payments Received By Type report. In our example, one report shows 4 payments, the other shows 6:
Why the discrepancy?
Whenever you process a transaction where funds are returned to the customer, such as giving change for a sale or an EFTPOS transaction which includes cashout, RetailManager stores this as 2 transactions:
1 transaction for the value of the sale, and
1 transaction for the value of the cash given back to the customer.
The first image above shows the Cashup Payments Received By Type report with 2 cash payments. Because both of these sales involved giving the customer change, the Cashup Payments Received By Type Summary report shows 4 cash payments; two for the sales, and two for the change.
