Message-ID: <1752618336.7305.1711708870523.JavaMail.tomcat@ip-10-129-228-235> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_7304_808622164.1711708870522" ------=_Part_7304_808622164.1711708870522 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html Payday filing statuses

Payday filing statuses

New Zealand only

Once you've processed a pay or created a new employee, you need to ensur= e the information you've submitted is successfully processed by Inland Reve= nue.

 

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To view the status of a payday filing submi= ssion
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  1. Go to Payroll > Payday filing.<= /p>=20

    Getting th= e 'There is a problem displaying payday filed payruns' error? This= may be an issue relating to the user who authorised payday filing. See the= FAQ, How do I fix the 'There is a problem displaying payday filed = payruns' error?, below for a possible workaround.

  2. To view:
    • Pay run submissions - click Employment informa= tion submissions.
    • Employee submissions - click Employee details = submissions.
  3. Click the Action menu button (...), a= nd choose View details.

Here you'll see more detail on the status of the submission.

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Statuses explained

Status Description Resolution
Not submitted

The information has not been submitted to Inl= and Revenue. It's likely the pay run was processed by someone who hasn't se= t up payday filing.

You need to set up payday filing to submit this to Inland Reve= nue.

What i= f I can't authorise MYOB right now?

Submitting

The information is being submitted to Inland Revenue.

No action required.
Submitted The information has been submitted= to Inland Revenue, but not received. No action required.
Received

The information has been receiv= ed and some initial checking has been done by Inland Revenue.

  • Ontime-received - the information has been received wi= thin two working days of the pay on date.
  • Late-received - the information has NOT been received = within two working days of the pay on date.

Inland Revenue does not start processing submissions until the end = of the period. This means your submission may stay in the status of Received for a few weeks.

No action required.
Processing

Inland Revenue is currently pro= cessing the submission.

  • Ontime-processing - the information has been received = within two working days of the pay on date.
  • Late-processing - the information has NOT been receive= d within two working days of the pay on date.
No action required.
Processed

Inland Revenue has processed th= e submission.

  • Ontime-processed - the information has been received w= ithin two working days of the pay on date.
  • Late-processed - the information has NOT been received= within two working days of the pay on date and you may be liable for a fin= e. Contact Inland Revenue for mo= re details.
No action required.
Under Review

The submission is included in a= n audit by Inland Revenue.

No action required.
Error If things don't go to plan, you mi= ght get an error or two. Not to worry, we'll help you out. See Errors in payday filing

  FAQs


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How do I fix the 'There is a problem displa= ying payday filed payruns' error?
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How do I fix the 'There is a problem displayin= g payday filed payruns' error?

This may be because the connection with the user who authorised payday f= iling needs to be refreshed. We're still investigating the issue, but here'= s how you can fix it:

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You need to be an = Administrator user to be able to add and remove users. If you can't do the = following steps, contact us.

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  1. Inviite a new user to the MYOB Essentials file with the Administrator p= rivilege (need a refresher on i= nviting users?).
  2. Log out of the MYOB Essentials file.
  3. Log back into the MYOB Essentials file as the new Administrator user.
  4. Delete the user = that experienced the issue.
  5. Re-invite that user and assign them the Administrator privilege.
  6. Log out.
  7. Log back in as the Administrator user you invited in step 5.
  8. Go to Payroll > Payday filing. The= page should now load.
  9. (Optional) Remove the user you created at step 1.

If you get stuck, contact us and we'll be= glad to help.

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