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Welcome to the MYOB PayGlobal upgrade manual!

This page covers things you need to consider before upgrading the PayGlobal application.

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This manual assumes that:

  • You're already using a PayGlobal database.
  • You use multiple versions and databases in one Hr.ini file, which is the recommended setup.
  • You have a supervisor user profile and you can run the entire PayGlobal upgrade procedure.
  • You're a member of the sysadmin fixed server role, with security permissions to restore an SQL database.

Supported operating systems

The minimum operating systems PayGlobal requires is:

  • Desktop Operating System - Windows 8.1
  • Server Operating System - Windows Server 2012
  • SQL Server 2012
  • .NET Framework – It is recommended that latest version of .NET Framework run time is installed. But the minimum is 4.6
  • Transport Layer Security (TLS) - TLS 1.2
For more information, please see MYOB PayGlobal Infrastructure Components.

.NET Framework Runtime

Windows 10 (and newer) contain all required components and will run without modification.

For older versions of Windows, we recommend you install the latest available .NET Framework Runtime library from Microsoft. This will work for all supported versions of Windows.
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titleOperating system requirements
and
supported
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If the above link is not available, go to the Microsoft website and search for .NET Framework. Download the latest available version.
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titleSupported environments

Compatible environments continuously change based on the developments in manufacturers’ environments that are outside the control of MYOB.

MYOB actively manages the compatibility of MYOB PayGlobal with various environments.

The following sections outline the supported versions of MYOB PayGlobal products and the minimum environments they need to run.

Employee Self-Service (ESS)

The current minimum supported version is dependent on whether you use the LOP feature:

  • v5.0.0- for non-LOP users.
  • v5.2.0 – for LOP users.

The following document lists suggested minimum infrastructure requirements.

https://client.payglobal.com/pdf/MYOB_PayGlobal_Infrastructure_Suggestions.pdf

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Self Service 3.x and 4.x series are no longer supported.

If you are using an unsupported version, please contact your account manager so that we can help you upgrade to a more recent, supported version.

Minimum Supported Environments

The minimum operating systems PayGlobal required is:

  • Desktop Operating System - Windows 8.1
  • Server Operating System - Windows Server 2012
  • SQL Server 2012
  • .NET Framework – It is recommended that latest version of .NET Framework run time is installed. But the minimum is 4.6
  • Transport Layer Security (TLS) - TLS 1.2

For more information please see MYOB PayGlobal Infrastructure and Components

 

Planning the upgrade

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titleMinimise disruption

Upgrading your database can take from one hour to several hours, depending on the size of your company. Other users cannot access the PayGlobal database during the upgrade. We recommend that large sites run their upgrade overnight or during the weekend to minimise disruption.

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titleInform other users

Let all other users know that you will need exclusive access to the PayGlobal database during the scheduled upgrade. If users know when the PayGlobal database will be unavailable, then they can schedule their work around the upgrade.

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titleNetwork rights

If you are running the upgrade over a network, then you must have appropriate rights to access the upgrade software. Check your access rights with your network support staff. Let your network support staff know that the account you run the upgrade on must have access to at least one folder. For example, H:\PayGlobal, not just H:. PayGlobal requires this access to prevent pathing errors.

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titleUse the upgrade worksheet

During the upgrade, you need to record certain information. We suggest that you use the upgrade worksheet to record this information.

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<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Upgrade FAQs</h2><br>
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titleWhen do I have to upgrade to the release?

If the release is a tax release, you must complete the upgrade before you open the first pay of the new tax year to ensure that the correct tax rates are applied. Ensure that you run the PayGlobal tax release in a testing environment before you ‘go live’ with the new version.

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titleCan I run the upgrade myself?

Before upgrading to the release, you must decide whether you want to run the upgrade yourself or have a consultant run it for you.

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titleWhere do I get the upgrade installation file?

You can download the upgrade installation file by going to the URL specified in the Release Update email sent to you by MYOB PayGlobal.

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titleWhat happens to PayGlobal during the tax upgrade?

The PayGlobal executable file is replaced with a new executable file that contains the new tax rules.

Checklists for pre-upgrade and upgrade tasks

The following tables contain a summary of the pre-upgrade and upgrade tasks that you will complete in this manual. Print the checklist and tick each checkbox as you complete the step.

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titlePre-upgrade tasks
Pre-upgrade tasks
DescriptionComplete
Run Integrity Checker

Run Check Database Structure

Get PayGlobal Installation File

Ensure exclusive access to PayGlobal

Record current database information

Close all open pay sequences

Back up databases

Turn off Referential Integrity

Close all applications and stop PayGlobal Scheduler Service

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titleUpgrade tasks

This describes the upgrade process for a database that uses multiple versions and databases in one Hr.ini file, which is the recommended setup.

Upgrade tasks
DescriptionComplete

Create new test database

  • Restore from backup to create a new test database

  • Secure the database

Run PayGlobal installation wizard

Update Hr.ini file

Copy additional version files (such as rpm_hr.ini and bank.ini) into the new version folder

Update the PayGlobal.Business.Net.dll.config file

Get/install new certificate

Copy customised database files (such as Perm and Rept files) into the test database

Upgrade test database

Confirm upgrade version

Make changes for Self-Service

Check test database

Upgrade live database

Turn on Referential Integrity

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Worksheet
Worksheet
PayGlobal upgrade worksheet

Use this worksheet to record important details about your PayGlobal upgrade.

InformationDetails
Current version number 
Application directory 
Data directory 
Database name 
SQL version 
Self Service version 

Download location:
(If you are downloading the PayGlobal upgrade files from the internet).

 
Upgrade version number 

What's next?

Preparing to upgrade PayGlobal

 

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