ANSWER ID:8990,13679

When using RetailBasics you might encounter an error similar to this example:

To

fix this error

You'll need to replace the corrupted ExcludeZip.dbf file.

To replace these files, you will need to re-name the existing ExcludeZip.dbf file, then replace them with the ones attached to the bottom of this page.

1. Close RetailBasics.
2. Right-click the Windows Start button and choose Explore.
3. Browse to the RetailBasics folder on your computer. By default this is C:RetailBasics.
4. Double-click this folder to view its contents, then double-click the Data folder.
5. Within the data folder, locate the file ExcludeZip.dbf and rename it to ExcludeZipOLD.dbf. To do this, right-click the file and choose Rename, then rename it accordingly.
6. From the attachments at the bottom of this support note, click the file ExcludeZip.dbf and save this file in the C:RetailBasicsData folder.
7. Start RetailBasics.

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Attachments RetailBasics v2   ExcludeZip.dbf RetailBasics v3  ExcludeZip.dbf