ANSWER ID:13748This support note contains instructions for moving Moving RetailBasics to a new or upgraded computer . This is done by creating a backup of your shopfront on the old computer, installing RetailBasics on the new computer, then restoring the backupin a few easy steps. Let's take you through each of these tasksit. | UI Expand |
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| title | 1. Create a backup of your shopfront |
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| Go to the Admin module. Go to the File menu and choose Backup. Click Save. If RetailBasics is installed in its default location, the default location for your backup files is C:/RetailBasics/Backup. See our example below. 
For more information about backing up, see the RetailBasics user guide. | UI Text Box |
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| If you're moving RetailBasics to a different computer, you'll need to copy the backup file to a removable storage device, like a USB stick, CD, or DVD. |
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| title | 2. Install RetailBasics on the new computer |
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| RetailBasics can now be installed on the new or upgraded computer. This can be done by using the RetailBasics CD and choosing the option to Install. Once the install process has started, follow the prompts accordingly and the program should now be reinstalled on the new/upgraded computer. |
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| title | 3. Move your data to the new computer |
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| - If you copied the backup file from the old computer onto a removable storage device, copy this file onto the new computer.
- Rename the backup file.
- Right-click the backup file and choose Rename.
- Change the .RB in the file name to .ZIP. For example, if the file is named RB0712121.RB change it to RB0712121.ZIP.
- Right-click the renamed file and choose Extract All. You'll be prompted to specify where you want to extract the files.
- Click Browse and select the C:/RetailBasics/ location to extract the contents of the ZIP file.
- You can now open your RetailBasics shopfront.
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