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Importing a client file
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This feature is not enabled for all users. If this option isn’t available in the Tasks bar, please contact your client manager to enable this feature for your practice.

In order to import a client file, make sure that the configured ledger is Practice Ledger.

If you need to use ledger data that was prepared using a ledger that cannot be directly connected to, you can load the ledger data by importing an MYE, TXT or CSV file.

An MYE or TXT file contains details about the client’s ledger being imported, and chart of accounts and journal transactions. A CSV file contains either chart of accounts, or chart of accounts and transactions.

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titleHow to import an MYE client file
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- When you import an MYE file, the system identifies any accounts that need to be added to the chart of accounts, and adds all the journal transactions as journals to the ledger.
- If your MYE file exceeds the system limit for journal entries (16,000), an error message will display. To address this issue, decrease the number of transactions and consolidate prior period data.

  1. Open the client’s Client Accounting > Trial Balance tab (called the Workpapers tab if you are licensed for Workpapers).
  2. Click Ledger > Import client file on the Tasks bar.
  3. In the Import Wizard window, Select the .MYE option under Choose file type.
  4. In the Select file to import field, browse for the .MYE file to import.
  5. Click Next.
  1. A message displays with details of the client’s name, start date and end date.
  2. If the details are correct, click Yes.
  1. The system validates the file format.
  2. Continue to Selecting account mapping options.
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titleHow to import a TXT client file
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When you import a TXT file, the system identifies any accounts that need to be added to the chart of accounts, and adds all the journal transactions as journals to the ledger.

  1. Open the client’s Client Accounting > Trial Balance tab (called the Workpapers tab if you are licensed for Workpapers).
  2. Click Ledger > Import client file on the Tasks bar.
  3. In the Import Wizard window, Select the .TXT option under Choose file type.
  4. In the Select file to import field, browse for the .TXT file to import.
  5. Click Next.
  1. A message displays with details of the client’s name, start date and end date.
  2. If the details are correct, click Yes.

  1. The system validates the file format.

  2. Continue to Selecting account mapping options.

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titleHow to import a CSV client file
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- Importing of CSV files is controlled by an XML configuration file, located in the Deploy folder. This file controls the mapping between columns in your CSV file and ledger fields. Additional information can be found in the XML file.
- CSV files containing up to 38,000 journal lines are supported. To import a CSV file with more than 38,000 journal lines, separate the CSV file into multiple files, ensuring that each file does not exceed the journal line limit, and perform a separate import for each file. You can also try decreasing the number of transactions and consolidating prior period data.

  1. Open the client’s Client Accounting > Trial Balance tab (called the Workpapers tab if you are licensed for Workpapers).

  2. Click Ledger > Import client file on the Tasks bar.

  3. In the Import Wizard window, Select the .CSV option under Choose file type.

  4. In the Select file to import field, browse for the .CSV file to import.

  5. Select the type of mapping to use from the Select template dropdown.

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    - Choose the template that matches the client’s source file. If you’re not sure which one to select, contact your IT or MYOB Support
    - The default options are Default Template and Quickbooks 2014 Template. If there are any other options listed, that means they have been customised for your site.

  6. Click Next.

  1. The system validates the file format.

  2. Continue to Selecting account mapping options.

Related topics

Selecting account mapping options

Selecting account mapping

Previewing mapped accounts

Other features of mapping accounts

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titleRelated topics
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Selecting account mapping options 

Selecting account mapping

Previewing mapped accounts

Other features of mapping accounts