<div id="feedback" style="margin-top:50px;">
<div class="feedbackheading">
<h2>Was this information helpful?</h2>
</div>
<div class="yes">
<img id="yesImg" src="/wiki/download/attachments/5668874/yes_notSelected.png">Yes
</div>
<div class="no">
<img src="/wiki/download/attachments/5668874/no_notSelected.png">No
</div>
<div class="moreinfo">
<h3>Why not?</h3>
<p>
<form id="moreInfo" name="moreInfo">
<input type="checkbox" id="cb1" name="unclear" value="" onClick=allowSubmit()>
<label for="cb1"><span class="checkboxlabel">The instructions weren't clear</span></label><br>
<input type="checkbox" id="cb2" name="notFound" value="" onClick=allowSubmit()>
<label for="cb2"><span style="padding-bottom:2px;">I couldn't find what I was looking for</span></label><br>
<div id="inlineMoreHelpInfo">That's no good. Try searching the help. Or maybe the <a href="http://community.myob.com/" target="_blank">community forum</a> can help answer your question.<br />
<input type="text" placeholder="Search the help..." id="searchTerm"><i class="fa fa-search" id="searchButton"></i>
</div>
<input type="checkbox" id="cb3" name="productIssue" value="" onClick=allowSubmit()>
<label for="cb3">I have a problem with my software</label><br>
<div id="inlineSupportInfo">Sorry to hear that. Maybe our <a href="http://community.myob.com/" target="_blank">community forum</a> can help. </div>
<input type="checkbox" id="cb4" name="other" value="" onClick=allowSubmit()>
<label for="cb4">Something else</label><br>
</form>
<h3 id="commentsHeading">How would you improve this page?</h3>
<textarea id="comments" name="comments" form="moreInfo" placeholder="Tell us more..."></textarea>
</p>
<p id="supportText">Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our <a href="http://myob.com/contactus" style="color:#5E2080;">support team</a> instead.</p>
<button type="button" id="submitButton" disabled>Submit</button>
</div>
<div id="submitted">
<img src="/wiki/download/attachments/5668874/submittedTick.png">Thanks for your feedback.
</div>
<div id="positiveFeedback">
<h3 id="positiveCommentsHeading">Thanks! Anything you'd like to add?</h3>
<textarea id="positiveComments" name="positiveComments" form="positiveComments" placeholder="Tell us more..."></textarea>
</p>
<p id="positiveCommentText">We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our <a href="http://myob.com/contactus" style="color:#5E2080;">support team</a>.</p>
<button type="button" id="positiveSubmitButton" disabled>Submit</button>
</div>
</div>
<script>
var sPath = window.location.pathname; // Get the path of the current window (will be used to find 'page' and 'product' variables
// var page = sPath.substring(sPath.lastIndexOf('/') + 1); // Set the 'page' variable to the html page name (eg. feedback.html)
var page; // Create global variable to store permalink for this page
var responded = 0; // initialise the 'responded' variable to indicate that no response has been recorded
var helpful = 0; // probably don't need both these variables (responded and helpful)...
var pathArray = sPath.split( '/' ); // Split the URL into chunks divided by slashes, and put into array pathArray
var product = pathArray[pathArray.length-2]; // Get the second last 'chunk' (which will be the product folder, eg. 'ec' or 'ea', based on help URLs of structure: http://help.myob.com/wiki/display/ea/Welcome+to+MYOB+Essentials+Accounting
// Wait until JQuery has loaded, then get the page variable from the content of the .tinylink div.
AJS.toInit(function(){
page = AJS.$(".tinylink").text();
});
// Initialise variables for checkbox responses
var unclear = '';
var notFound = '';
var productIssue = '';
var other = '';
var comment = '';
// Make sure the checkboxes and comment fields are cleared when the page loads
$('#comments').val('');
$('#moreInfo input[type=checkbox]').attr('checked',false);
function submitFormResult(helpful, page, product) {
var helpful = helpful;
comment = $('#comments').val();
var product = product;
var page = page;
if (page == '') {
page = window.location.href;
}
if ($('#cb1').is(":checked")) {
unclear = "Unclear";
}
if ($('#cb2').is(":checked")) {
notFound = "Could not find";
}
if ($('#cb3').is(":checked")) {
productIssue = "Product issue";
}
if ($('#cb4').is(":checked")) {
other = "Other";
}
// Post responses to the Google form
$.ajax({
url: "https://docs.google.com/forms/d/1bAixJMHVVKnRKB9N6Ug6zsLWWc5hVCIr3p3lCb-q8rM/formResponse",
data: {
"entry_19710432": helpful,
"entry_233823726": unclear,
"entry_1511608596": notFound,
"entry_1587406445": productIssue,
"entry_1989203864": other,
"entry_2056312956": comment,
"entry_1949579778": product,
"entry_1743314655": page,
},
type: "POST",
dataType: "xml",
statusCode: {
0: function () {
// display the 'submitted' div with thankyou message
if (helpful == "no") {
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
}
},
200: function () {
// display the 'submitted' div with thankyou message
if (helpful == "no") {
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
}
}
}
}); // end of ajax call
} // end of submitFormResult function
function submitPositiveFeedback (helpful, page, product) {
var helpful = helpful;
comment = $('#positiveComments').val();
var product = product;
var page = page;
if (page == '') {
page = window.location.href;
}
// Post comment to the Google form
$.ajax({
url: "https://docs.google.com/forms/d/1WfuiKR77NYihMgzeBqOffce0ido3I2DoAysBeESfybo/formResponse",
data: {
"entry_922059833": helpful,
"entry_174932397": comment,
"entry_104243485": product,
"entry_716914159": page,
},
type: "POST",
dataType: "xml",
statusCode: {
0: function () {
// display the 'submitted' div with thankyou message
if (helpful == "no") {
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
}
},
200: function () {
// display the 'submitted' div with thankyou message
if (helpful == "no") {
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
}
}
}
}); // end of ajax call
} // end of submitPositiveFeedback function
// Do this if someone clicks Yes (submit form and show thankyou message)
$(".yes").on("click", function() {
// only do this if there hasn't been a response yet!
if (responded == 0) {
// change the image to a green face
$(".yes").html( "<img src='/wiki/download/attachments/5668874/yes_Selected.png'>Yes" ).fadeIn(300);
// display the 'submitted' div with thankyou message
// $("#feedback").css('padding-bottom','50px');
// $("#submitted").fadeIn(500);
$("#positiveFeedback").fadeIn(500);
// record that the survey has been responded to
responded = 1;
helpful = "yes";
submitFormResult(helpful, page, product)
}
});
// Do this if someone clicks No (show checkboxes and comment field)
$(".no").on("click", function() {
// only do this if there hasn't been a response yet!
if (responded == 0) {
// change the image to a red face
$(".no").html( "<img src='/wiki/download/attachments/5668874/no_Selected.png'>No" ).fadeIn(300);
// display the 'moreinfo' div with additional options
$(".moreinfo").fadeIn(300);
// record that the survey has been responded to
responded = 1;
helpful = "no";
}
});
// Submit the form when the submit button is clicked
$("#submitButton").on("click", function() {
submitFormResult(helpful,page,product);
// this.disabled=true;
$('.moreinfo').fadeOut(100);
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
});
$("#positiveSubmitButton").on("click", function() {
submitPositiveFeedback(helpful,page,product);
$('#positiveFeedback').fadeOut(100);
// this.disabled=true;
$("#feedback").css('padding-bottom','50px');
$("#submitted").fadeIn(500);
// $('#positiveSubmitButton').prop("disabled",true);
// $('#positiveComments').val("");
});
// Change the image when hovering over Yes or No (but only before a response has been recorded)
$(".yes img").hover(function(){
if (responded == 0) { $(".yes img").attr("src","/wiki/download/attachments/5668874/yes_Selected.png").fade(500); }
},function(){
if (responded == 0) { $(".yes img").attr("src","/wiki/download/attachments/5668874/yes_notSelected.png").fadeIn(500); }
});
$(".no img").hover(function(){
if (responded == 0) { $(".no img").attr("src","/wiki/download/attachments/5668874/no_Selected.png").fadeIn(500); }
},function(){
if (responded == 0) { $(".no img").attr("src","/wiki/download/attachments/5668874/no_notSelected.png").fadeIn(500); }
});
// Change the border width of the comment field when it's in focus (TODO: Make this work with the hover below)
$("#comments").focus(
function() {
$(this).css('borderWidth', '3px');
});
// Change the border width of the comment field when hovering over it (TODO: Make this work onfocus as well)
$("#comments").hover(
function() {
$(this).css('borderWidth', '2px');
},
function() {
$(this).css('borderWidth', '2px');
});
$("#cb2").click(function() {
$("#inlineMoreHelpInfo").toggle(this.checked);
$("#searchTerm").focus();
});
$("#cb3").click(function() {
$("#inlineSupportInfo").toggle(this.checked);
});
// Activate the Submit button when a checkbox has been selected
function allowSubmit() {
var atLeastOneIsChecked = $('#moreInfo :checkbox:checked').length > 0;
if (atLeastOneIsChecked) {
$("#submitButton").prop("disabled",false);
$("#commentsHeading").fadeIn(300);
$("#comments").fadeIn(300);
$("#supportText").fadeIn(100);
}
else {
$("#submitButton").prop("disabled",true);
}
}
$('#positiveSubmitButton').prop("disabled",false);
// SUBMIT SEARCH IF USER CLICKS ON MAGNIFYING GLASS
$("#searchButton").click(function() {
var searchTerm = $("#searchTerm").val();
var encodedSearch = encodeURIComponent(searchTerm);
var searchURL = "http://help.myob.com/wiki/dosearchsite.action?queryString=" + encodedSearch + "&startIndex=0&where=ea";
// alert(searchURL);
window.location.replace(searchURL);
});
// SUBMIT SEARCH IF USER PRESSES ENTER
$('#searchTerm').keyup(function(e) {
if (e.keyCode == 13) {
var searchTerm = $("#searchTerm").val();
var encodedSearch = encodeURIComponent(searchTerm);
var searchURL = "http://help.myob.com/wiki/dosearchsite.action?queryString=" + encodedSearch + "&startIndex=0&where=ea";
// alert(searchURL);
window.location.replace(searchURL);
}
// return false;
});
</script>
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