There are occasions where it is necessary to correct a pay after it has been processed and marked complete. This article steps through how to use the Reversal functionality in Advanced People.

From the manage pay screen select the Completed pays using the status options. When the Completed pay list is showing, choose the pay that needs to be reversed.

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Once the pay is showing on the screen go to Actions and select Reverse.

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The following message will be displayed and when it is confirmed this is the pay you want to Reverse click Ok.

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The pay will now be marked as Reversed. To confirm this, go to Manage Pays and selected the status of Reversed and this will show the details of any pays that have been reversed.

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Change the status to Open and there will be an exact replica of the Reversed pay now showing as Open for changes to be made. Image

This can now be processed as a normal Open pay.

<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">Australia</div> <div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">New Zealand</div>