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| We've resolved this issue in Advanced People version 2020.5.6, but will require historical manual data review as per the attached documentation. We'll let you know if your site has been affected. |
We've identified an issue where an employee's leave accrual doesn't roll over correctly, which could stop leave entitlement from accumulating. What causes the issueThe issue occurs when an employee: - has a pay adjusted
- has an accrual entitlement roll over in the adjusted pay
- has a cap on their entitlement accrual amount per entitlement period.
Fixing the issueYou need to review your historical data and manually move some entitlements. There's four three tasks in this process, so make sure you do the following procedures in order.Will they need to do this for each employee that has been affected by the issue? | UI Text Box |
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| You need to fix the issue separately for each affected employee. |
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| title | 1. Identify the three pays related to the adjustment |
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| - On Go to the Manage Pays screen.
- In the list of pays, find the pay that was adjusted pay.
- In the Adjusted column of the pay, click Yes. The Related Pays window opens.
- Make In the Related Pay column of both the Positive Adjustment and the Negative Adjustment, make a note of the pay run IDs.
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| title | 2. Check the entitlement movements |
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| - Go to the Entitlement History Data screen. You'll see the original rollover of the connected Positive Adjustment and Negative Adjustment. Which pay run ID? They both have two: Original Pay and Related Pay.
Image Removedaccrued entitlement.
For example, the image below shows an employee had accrued 15 hours, which is also the capped value for the entitlement period.
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Also, the Negative Adjustment shows the exact opposite of the original pay movements. Both the original pay and Negative Adjustment pay movements are correct. Make a note of the Rollover Clearing and Rollover Earned values. | UI Text Box |
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| You'll need these values later in this procedure, when making a manual adjustment. |
If you've selected Cap accrual per period for the entitlement, check any subsequent pay runs to see if the normal accrual amount isn't being accumulated.
 Image Added For example, the image below shows the next pay's accrual as a negative value. This is because the last period's accrued values were not rolled over to previous entitlement earned, so the current period accrual has been adjusted back to the entitlement cap.  Image Added
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| title | 3. Do a manual entitlement movement for the previous period |
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| You need to do a manual entitlement movement for the previous period accrualthat wasn't rolled over to previous entitlement earned. Create an entitlement adjustment to match the two original movements. Make the adjustment's date the same as the original movements. For example, if your employee's original pay run entitlements were the same as the image below, you'd create an entitlement adjustment that matched: - -15.000 for Rollover Clearing
- 15.000 for Rollover earned.
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