We've resolved this issue in Advanced People version 2020.5.6, but it require historical manual data review as per the attached documentationyou'll need to do some tasks to fix it. We'll let you know if your site has been affected.

Repeat these tasks once for each affected employee.

1. Go to the Manage Pays screen.
2. In the list of pays, find the pay that was adjusted.
3. In the Adjusted column of the pay, click Yes. The Related Pays window opens.
4. In the Related Pay column of both the Positive Adjustment and the Negative Adjustment, make a note of the pay run IDs.
   

1. Go to the Entitlement History Data screen. You'll see the original rollover of accrued entitlement.
   For example, the image below shows an employee had accrued 15 hours, which is also the capped value for the entitlement period.
   
   Also, the Negative Adjustment shows the exact opposite of the original pay movements. Both the original pay and Negative Adjustment pay movements are correct. 

2. Make a note of the Rollover Clearing and Rollover Earned values.

   UI Text Box
   type note
   You'll need these values later in this procedure, when when you're making a manual adjustment.

3. If you've selected Cap accrual per period for the entitlement, check any subsequent pay runs to see if the normal accrual amount isn't being accumulated.
   

   For example, the image below shows the next pay's accrual as a negative value. This is because the last period's accrued values were not rolled over to previous entitlement earned, so the current period accrual has been adjusted back to the entitlement cap.

   

You need to do a manual entitlement movement for the previous period accrualthat wasn't rolled over to previous entitlement earned. Create an entitlement adjustment to match the two original movements. Make the adjustment's date the same as the original movements.

For example, if your employee's original pay run entitlements were the same as the image below, you'd create an entitlement adjustment that matched:

• -15.000 for Rollover Clearing
• 15.000 for Rollover earned.
  

You need to do a manual entitlement movement for any current period accrual value that didn’t accrue. Create an adjustment to add back the Up to end of period accrual, as well as any accrual missing from subsequent pay runs.

For example, the images below show a movement to add backHistorical Accrual Clearing.

If you selected Cap accrual per period for the entitlement

For any subsequent pay runs without the normal positive accrual value, you need to reverse the negative accrual movement and add in the accrual movement.

For example, see the images below.