This manual assumes that:

• You're already using a PayGlobal database.
• You use multiple versions and databases in one Hr.ini file, which is the recommended setup.
• You have a supervisor user profile and you can run the entire PayGlobal upgrade procedure.
• You're a member of the sysadmin fixed server role, with security permissions to restore an SQL database.

The minimum operating systems PayGlobal requires is:

• Desktop Operating System - Windows 8.1
• Server Operating System - Windows Server 2012
• SQL Server 2012
• .NET Framework – It is recommended that latest version of .NET Framework run time is installed. But the minimum is 4.6
• Transport Layer Security (TLS) - TLS 1.2

For more information, please see MYOB PayGlobal Infrastructure and Components.

.NET Framework Runtime

Windows 10 (and newer) contain all required components and will run without modification.

For older supported versions of Windows, we recommend you install the latest available .NET Framework Runtime library from Microsoft. This will work for all supported versions of Windows.

Compatible environments continuously change based on the developments in manufacturers’ environments that are outside the control of MYOB.

MYOB actively manages the compatibility of MYOB PayGlobal with various environments.

The following sections outline the supported versions of MYOB PayGlobal products and the minimum environments they need to run.

Employee Self-Service (ESS)

The current minimum supported version is dependent on whether you use the LOP feature:

• v5.0.0- for non-LOP users.
• v5.2.0 – for LOP users.

Minimum Supported Environments

The minimum operating systems PayGlobal required is:

• Desktop Operating System - Windows 8.1
• Server Operating System - Windows Server 2012
• SQL Server 2012
• .NET Framework – It is recommended that latest version of .NET Framework run time is installed. But the minimum is 4.6
• Transport Layer Security (TLS) - TLS 1.2

For more information please see MYOB PayGlobal Infrastructure and Components

Upgrading your database can take from one hour to several hours, depending on the size of your company. Other users cannot access the PayGlobal database during the upgrade. We recommend that large sites run their upgrade overnight or during the weekend to minimise disruption.

Let all other users know that you will need exclusive access to the PayGlobal database during the scheduled upgrade. If users know when the PayGlobal database will be unavailable, then they can schedule their work around the upgrade.

If you are running the upgrade over a network, then you must have appropriate rights to access the upgrade software. Check your access rights with your network support staff. Let your network support staff know that the account you run the upgrade on must have access to at least one folder. For example, H:\PayGlobal, not just H:. PayGlobal requires this access to prevent pathing errors.

During the upgrade, you need to record certain information. We suggest that you use the upgrade worksheet to record this information.

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Upgrade FAQs</h2><br>

If the release is a tax release, you must complete the upgrade before you open the first pay of the new tax year to ensure that the correct tax rates are applied. Ensure that you run the PayGlobal tax release in a testing environment before you ‘go live’ with the new version.

Before upgrading to the release, you must decide whether you want to run the upgrade yourself or have a consultant run it for you.

You can download the upgrade installation file by going to the URL specified in the Release Update email sent to you by MYOB PayGlobal.

The PayGlobal executable file is replaced with a new executable file that contains the new tax rules.

This describes the upgrade process for a database that uses multiple versions and databases in one Hr.ini file, which is the recommended setup.