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Can't onboard new hires? In version 8.5 (April 2022) we added a new View permission groups option that is required to send new onboarding invitations. To restore access to members of custom permission groups, add the new permission to any groups that need it. 

As a manager, you can add, edit and delete custom permission groups by going to Management > Settings > Manage Permissions:

  1. Click Management > Settings.
  2. On the Settings page, click the Manage Permissions tile.

To add a new custom permission group:

  1. Click the Add new button.
  2. Enter a name and description, tick the boxes for all necessary access permissions, then click the Save button.

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    See Customising permission rights for details on all of the available permissions.

To edit a permission group:

  1. Click the Edit button next to an existing group.
  2. Make the necessary changes, then click the Save button.

To delete a custom permission group, click the Edit button next to the group, then click Delete.

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Before deleting a custom permission group, make sure that no employees have the custom permission group assigned to them to avoid issues with location access.