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MYOB Advanced Workforce Management's multi-factor authentication (MFA) system is an extra layer of protection that makes employee data safer and keeps your company up-to-date with the latest regulations and security trends. If you have Payroll management access, Workforce Management requires you to use MFA to log in, following ATO guidance. If not, you still might need to, depending on how your system is set up.

If you're required to use MFA, you'll get a prompt to set up an authenticator app the first time you log in. Once that's taken care of, you'll just need to respond to an app notification each time you log in.


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You can also use email for MFA, but we'll take you through using an authenticator app, the most secure option.

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titleGetting started with MFA

When you get the MFA prompt for the first time you'll need to download an authenticator app and link it to your account.

  1. Install an authenticator app on your phone. Options include:
  2. Click Log in with codes generated by your device to generate a unique QR authentication code.
  3. Open your authenticator app and add an account.
  4. Scan the QR code on your screen, then enter the code from the app to link your Workforce Management and your phone.
    MYOB Advanced Workforce Management will open

You're now all safe and secure with multi-factor authentication.

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titleLogging in using MFA

Once you've set up MFA using your authenticator app, you'll get a notification on your phone when you try to log in.

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titleTroubleshooting